The Wyze Plug allows you to plug and use gadgets like a conventional plug but with an added touch of Smart home features. But why does it blink Blue? Let's find out!
I have been using the Wyze Plug for a while now, and I happen to notice on a fine morning that the Smart Plug stopped connecting to the Wi-Fi and started blinking blue.
After researching quite extensively online for solutions to this pesky problem, I found a few troubleshooting methods to overcome this issue.
If your Wyze Plug is blinking blue, check the power source and reboot the Wyze Plug. Check for network issues and ensure that the Plug is up to date with the firmware. Factory resetting the Wyze Plug could also help.
Keep reading for more information on how to execute these troubleshooting methods.
Check the Power Source
A fundamental aspect of your Wyze Plug is proper power input for the device.
Therefore, checking the power source should be the first check you need to do.
Your Wyze Plug might be shown as offline on the Wyze App. This could be due to a fault in the power supply.
Issues with the power supply could also lead to connectivity problems like the Wyze Plug not connecting issue.
You can check the power output of an outlet using a Multimeter if you have one handy.
If you don't have one handy, try connecting the Wyze Plug to multiple outlets to confirm power-related issues.
Check the Network Status
Another potential cause for your Wyze Plug showing up offline on the Wyze App could be network connectivity issues.
If the Wyze Plug is blinking at a slow pace with blue color, then it is indicative of the fact that your Wyze Plug is connecting to your Wi-Fi.
If your Wyze Plug is blinking blue at a fast rate, then it indicates that the Wyze Plug is in pairing mode and is actively searching for a Bluetooth connection.
As you might already know, solid blue is indicative of normal functionality. That is if the Wyze Plug is powered on and working as it should be.
For other Wyze products like their Cams, network issues are indicated on the app with the error code 42. The same may not apply to the Wyze Plug.
Here are a few things you can do to reset your Wi-Fi connection if you find that the issue lies with the network and potentially solve the issue with the Wyze Plug.
Power Cycle the Router/Modem
Power cycling the router or modem is the standard response for most network issues you face.
Power cycling refers to turning your router off and subsequently turning it back on, allowing your device to reconfigure.
To power cycle your router/modem:
- Either locate the power on/off button behind the modem/router and press it to turn the router off or power the router/modem off directly from the power outlet.
- Wait for at least 30 seconds.
- Then, power your router/modem back up and give the device up to a minute to reinitialize.
Once you have completed a power cycle, connect your Wyze Plug to the Wi-Fi network and check if the power cycle has resolved your issue.
Wyze Plugs, like their Cams, can be used without a WiFi connection. But for making use of the various Smart features like voice commands and so on, a stable network connection is a must.
Change the SSID and Password
Your Wyze Plug might be experiencing issues with recognizing your Wi-Fi SSID, which may render the network connection void.
SSID stands for 'Wi-Fi Service Set identifier' and it is the technical term for your Wi-Fi network or router name.
Complex SSIDs and Passwords can complicate the device's pairing with the Router. And so, it may be wise to shorten or simplify the SSID and password accordingly.
To change the SSID and Password of your Wi-Fi network, do the following steps:
- Open a web browser on your personal computer or a mobile device. Google Chrome, Microsoft Edge, or Mozilla Firefox will suffice for this purpose.
- Log in to the Admin console of your home router. Depending on the manufacturer of the router, there are different ways of logging in to the router admin console. Refer to your router manual for more details.
- The most common way is to type in the router IP address http://192.168.1.1 on the address bar and press 'ENTER'.
- Go to the 'Wireless Menu' option.
- Change the 'Default SSID Name' in the 'Wireless Network Name' (SSID) field. Make the SSID as unique and simple as possible to protect your network.
- Click on 'Save' or 'Apply' to confirm your changes.
- You will have to reboot your router for the configuration change to take effect.
- Reconnect all your devices to your Wi-Fi router with the new Wi-Fi SSID.
If you are having trouble finding the Admin console of your home router, check the website of your router manufacturer or the router manual for more details.
Update Wyze App
To make sure that your Wyze Plug is not bugging, update your Wyze App to run the latest firmware available.
To ensure the same, update your Wyze App on your smartphone by checking for available updates on the Play Store or AppStore.
Open the application store and type in Wyze to open the app tab. Click on update to trigger an update install.
Updating the Wyze app may be crucial, especially, if you're experiencing critical issues like Wyze App is not working at all.
If you find that there are no pending updates for your Wyze App, try removing the malfunctioning Wyze Plug from the Wyze App and add it back into the app again.
Check to see if this has resolved your issue with the Wyze Plug.
Factory Reset Wyze Plug
If none of the solutions mentioned above worked for you, try factory resetting the Wyze Plug.
Keep in mind that a factory reset will wipe out the Wi-Fi connection information from your Wyze Plug and you will have to set up your Wyze Plug from scratch.
To factory reset your Wyze Plug, do the following steps:
- Locate the On/Off button on the Wyze Plug.
- Press and hold this button on the side of the Plug until the status light starts to flash blue.
- Once the status light begins to flash blue, set up the Wyze Plug on the app again with your WiFi network.
Wyze Plug is an incredible device that turns any connected device into a smart device.
With features like custom scheduling, smart assistant integration, grouping, and vacation mode, Wyze Plug lends further functionality.
In addition to all of this functionality, Wyze Plug can conserve phone battery life and electricity spending.
And when such handy little gadgets go haywire, it's always a dull day.
If you can't get over the issue even after implementing the fixes mentioned here, contact the customer services of Wyze for further assistance.
Hopefully, the solutions in this article have resolved the issue with your Wyze Plug.
Frequently Asked Questions (FAQ)
Why is Wyze Plug not connecting?
Wyze Plug is only capable of operating on a 2.4 GHz frequency Wi-Fi network. If you are attempting to connect to a 5 GHz Wi-Fi network, it could explain why your Wyze Plug is not connecting to your Wi-Fi network.
How do I get my WYZE smart plug back online?
Ensure that your Wyze Plug is connected to a power outlet that does not have a switch. If it does have a switch, make sure you have turned it on. Try power cycling the Plug by removing the device from the outlet, waiting for 5 seconds, and plugging it back in.
How do I reconnect my offline Wyze Plug?
Power cycle the Wyze plug and put the device into pairing mode. This will prompt the device to connect to your Wi-Fi network.
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