Wireless connectivity constitutes a fundamental cog in Wyze security systems. Although changing WiFi networks on Wyze Cams can be tricky, you can get it done in no time with a nudge in the right direction.
Wyze has made its mark on the Smart Home gadget world with feature-rich, innovative products with a budget-friendly price tag.
And you get to control every aspect of the Cam with their intuitive and simple Wyze App, all made available through WiFi.
But changing WiFi networks is not one of Wyze's strong suits, and it may seem absurd to a newbie user.
To connect a Wyze camera to a new WiFi, open the Wyze app and tap on the "+" Add Device icon from the home screen. Follow the on-screen prompts to complete the process. Make sure to connect your Wyze Cams to the 2.4 GHz band only. Wyze devices do not support the 5 GHz band.
Here's everything you need to know about changing WiFi networks on a Wyze Cam.
WiFi on Wyze Cams: How to Switch to a New One
Regardless of the reasons for swapping networks on your Wyze Cam, first, you should know that Wyze Cams are compatible only with the 2.4 GHz band.
The 5 GHz, which is arguably better than the 2.4 GHz band, is not supported on any Wyze products as of the nonce.
The slimmer coverage area of the 5 GHz band compared to its 2.4 GHz counterpart may be the reason for this inability.
And as such, make sure to distinguish both bands accordingly. Most modern Routers come with dual-band support, and their SSID conventions are, in most cases, questionable.
Hence, make sure to name either of the bands appropriately. Distinguishing them just by a mere number may not make the cut.
With that said, let's get into the thick of things - How to change WiFi on Wyze Cams!
Now, you can change WiFi on Wyze devices in a couple of different ways, the most obvious one being changing it through the app interface itself.
The other method is through a factory reset. Why a factory reset? Because, with a factory reset, you also get to cleanse your device of any unwanted errors and bugs that may be causing issues.
Let's focus on the direct method first.
Unlike most other smart gadgets, you cannot toggle a few options and change WiFi on a whim with Wyze devices.
Instead, you'll have to undergo what seems like the installation process once more to change the WiFi on your Wyze Cam.
But unlike what seems like a complete overhaul of your setup, you don't lose any of your customizations once you get the network switched.
The only exception to this notion is the Wyze Cam Outdoor.
With Wyze Cam Outdoors, you will have to remove the device from the Wyze app and re-add it again to change the network.
Follow these steps to delete the Cam from the Wyze app:
1. Open the Livestream tab of your Cam from the home screen.
2. Click on the Settings icon.
3. Scroll down and select Delete Device to remove the Cam.
With that said, let's get on with the process, shall we?
Follow these steps to change the WiFi on your Wyze Cam:
1. First, connect your Host device to the preferred 2.4 GHz network.
2. Open the app and tap on the "+" icon towards the top left. (On older app versions, tap on the three-dot menu icon and select Add a Product)
3. Select Add Device.
4. Select your Wyze Device from the list of products.
5. Follow the onscreen prompts until you get to the WiFi network selection tab. (Press and hold the Setup button until you hear the 'Ready to Connect' prompt)
6. Choose the 2.4 GHz network and enter the Password.
7. Scan the QR code to complete the setup.
Now, check your Cam's Livestream view to ensure that everything is working as intended.
Here's a video walkthrough from us explaining how to switch your wyze to a new WiFi network,
The Factory Reset Method
Since there exists a straightforward method to changing WiFi on Wyze Cams, why would you want to perform a factory reset instead?
The answer to this question is to look at the grounds on which you want to change the WiFi network in the first place.
If you didn't get a new Router or just wanted to explore new options, you must have experienced issues with your older network.
And these issues may not necessarily be with the network but with the Wyze Cam itself.
Bugs and errors are known to make their way into the Wyze Cam and host issues with the network.
And changing the network may not yield optimal results.
A more concrete fix is to factory reset the Wyze Cam first.
Factory Resetting your Wyze Cam will reset the system preferences to their factory defaults and delete any and all unwanted residual files.
The process is a bit time-consuming, so bear that in mind.
Follow these steps to Factory Reset your Wyze Cam:
1. First, remove your Wyze Cam from the Wyze App.
2. Then, remove the SD card from the device (if you've one installed).
3. Press and hold the Setup button on the Wyze Cam while powered ON for 15-20 seconds.
4. In about 20-40 seconds, the device will prompt you of the reset initiating by chiming a beep.
5. When the status LEDs on the Wyze Cam turns Blue (Red on Wyze Cam V3), it indicates the completion of the reset. (Can take a while)
Proceed to reconfigure your Wyze Cam and connect to your preferred WiFi network.
WiFi Issues on Wyze Cam and How to Fix Them
Issues with the network on Wyze Cam can range from regular proximity-based issues to critical hardware problems.
And the reason for such erratic happenings can be plenty. Unstable Network speeds, Wavering signal strength, ballooning network latency, oversaturation of network users, etc., are all contributing factors.
Irrespective of the reason, most of these issues share a set of troubleshooting steps that could help you fix them.
Let's look at them, shall we?
Power Cycle Wyze Cam and Router
The first step towards getting rid of network issues on your Wyze Cam is to refresh it along with the network Router.
More often than not, network issues do originate from Routers/Modems.
Errors, bugs, malicious files, etc., can all be named suspects.
And the best way to get rid of any such latent errors is to refresh the device in question. A power cycle test will do just fine.
In fact, power cycles are known to do wonders to even gritty bugs on Wyze cameras, such as if you are stuck on a Ready to Connect screen.
Here's how to do so:
- Start the process by unplugging the device (Wyze Cam and Router) from the power supply.
- Leave it idle for a few seconds, maybe a minute.
- Plug back in the power supply and check for the issue now.
You can ensure the stability of your Network Router by running a speed test on the network.
Access a speed-testing application by downloading it from the appropriate app store. You could also access it directly through a browser.
Once you run the test, you will get to know the various parameters of your network like speed, latency, signal strength, etc.
Update Wyze Cam
As the next step to getting rid of errors and bugs from your Wyze Cam, try updating it.
Running your Wyze Cam on outdated firmware pretty much invites all the many bugs and errors out there to ruin your device.
Updates ensure that your device is secure from these malicious entities and keep it safe to fight another day.
Follow these steps on the Wyze App to update your Wyze Cam:
1. Open the Account icon from the Home screen.
2. Scroll down to the Firmware Update tab.
3. Next to your Wyze Cam tile, tap on the Update (available only when an update is available) option.
After updating the device, check for any further issues.
And there you have it, a comprehensive guide on everything you need to know about changing WiFi networks on your Wyze Cam.
You can also find a brief account of fixes for the many issues associated with WiFi networks on Wyze Cams.
If you come across any other issues or doubts about changing the WiFi networks on a Wyze Cam, feel free to contact the customer services of Wyze for any further assistance.
Finally, do remember to keep a close eye on updates for the device and the Wyze app.