Wyze Cam installations can get a little out-of-hand with the weird QR-code scans and whatnot. And what if you can't get out of the installation process due to a minuscule 'Ready to Connect' message?
Wyze Cams get stuck on the 'Ready to Connect' message due to issues with the network. Errors associated with scanning the QR code could also mess up the situation.
If your Wyze camera is stuck on ready to connect, check the network connectivity and perform a power cycle on the Wyze cam. If the issue persists, factory reset the Wyze cam.
Here is a more comprehensive guide of troubleshooting fixes to fix a Wyze camera that is stuck on 'Ready to Connect'.
Perform a Power Cycle Test
Getting stuck on an error message is not the biggest upset one could encounter during an installation process. Things like this happen all the time.
And with electronic gadgets, you could resolve such hiccups with a simple device refresh.
Rebooting your Wyze Cam will sweep off any encumbering bugs and errors from the system.
Now, you can get stuck on the 'Ready to Connect' message due to issues with the internet on Wyze Cam or due to the Cam failing to detect the QR code (which follows the WiFi setup step).
Skipping issues with the internet for later, let's focus on the QR code scan step. Wyze Cam fails to scan the QR code if and when there exist functioning issues with the device.
And how does a system fail to function properly - bugs and errors!
Hence, comes the pertinacity of a system reboot.
Even if there are a couple of different ways to refresh a Wyze Cam, nothing calls out more in this situation than a Power Cycle Test.
A power cycle test doesn't require system interface authorization to initiate a reboot. It simply relies on good old manual labor.
Start the process by unplugging the Wyze Cam from power. Leave it idle for a few seconds, preferably a minute.
Plug it back in after the prescribed period and power ON the device. Check if you still can't scan the QR code.
Also, you don't need to worry about losing the progress of your installation process after a system reboot. You get to continue from where you left off before undergoing a reboot.
Check for Issues with the Network
Following suit with reasons for an abrupt issue like the one at hand to arise on your Wyze Cam, let's talk about the status of your network.
Network plays an intricate role in the whole Smart monitoring aspect of the Wyze Cams since it relies solely on wireless connectivity for communication with the app.
Under unfavorable network circumstances, issues such as the one at hand are more than likely to pop up.
And so, better check and make sure your network is functioning optimally in times of adversity.
A network speed test should do the job.
Download a speed testing app on your host device or access the speed test through a browser. Run the test and check the status of the various network parameters.
If you find a noticeable discrepancy in the network parameters (say network speed or signal strength), resort to rebooting your network Router/Modem.
A power cycle test similar to the one we employed with the Wyze Cam itself earlier should suffice.
Unplug the Router/Modem from the power supply and leave it unattended for a few seconds.
Then, plug back in the power supply and power ON the Router/Modem.
Run the speed test once more on the network. If the parameters seem to be stable enough, resume the installation process. Check for the issue now.
Wyze Cams do not work with the 5 GHz network.
And so, ensure that you don't have similar SSIDs for both your 2.4 GHz and 5GHz band network to avoid any confusion while setting up the Cam.
Factory Reset Wyze Cam
One way to get out of this whole mess is to restart what you started in the first place - the installation process.
You should know by now that rebooting the device does not reset the installation progress.
The only way to restart the installation is to perform a factory reset.
A factory reset comes with dual advantages. Think of it as a double-edged knife.
Not only does it restart the installation process, but a factory reset also resets the system files and deletes every other residual file, a.k.a stale files.
These include errors, bugs, and all other malicious files that may have been causing the issue in your device.
Before proceeding with the hard reset though, you'll have to remove your Wyze Cam from the Wyze app.
Follow these steps to do so:
1. Open the app and click open your Wyze Cam's Livestream tab.
2. Open the Settings icon.
3. Scroll to the bottom and select the Delete Device option.
If you can't find your Wyze Cam in the Wyze App, you need not bother about deleting it from the app. Instead, follow these steps to reset your Wyze Cam:
1. First, unplug the SD card from its slot (if you have any installed).
2. Then, press and hold the Setup button for about 15-20 seconds.
3. After about 20-40 seconds after releasing the button, the device will chime a beep and inform you of the start of the reset.
4. When the LEDs turn Blue (RED on Wyze Cam V3), the reset is complete.
Initiate the installation once more and check for the issue now.
You may also inspect the Wyze Cam for any accidental button indents, especially the Setup button.
You may want to pry open the rubber overlapping the actual button to make sure nothing's wrong with it.
If the Setup button is being indented, with or without intention, there's a chance for the setup to get stalled at the 'Ready to Connect' stage.
Reflash the Firmware on Wyze Cam
Users are likely to encounter the 'Ready to Connect' bug on Wyze Cams that come with outdated firmware versions.
And how can you find yourself in such a pickle? From a shady reseller selling possibly hacked Wyze cameras or if you bought a stagnant old stock.
To fix this issue, you'll have to update the firmware version on your Wyze Cam.
Now, the thing is that you cannot update the firmware through the Wyze App unless you complete the initial setup.
Fortunately enough, Wyze allows all its devices to be reflashed with updated firmware versions externally through SD cards.
And so, if you can get rid of the bug even after resetting the device, better reflash the firmware and try again then.
The process is a bit tedious and time-consuming.
Follow these steps to reflash the firmware on your Wyze Cam:
1. Download your device's appropriate firmware version from Wyze.com.
2. Extract the content of the folder and rename the files as follows:
- For Wyze Cam V2: recovery_wcpv2.bin
- For Wyze Cam V3: demo_wcv3.bin
- For Wyze Cam Pan: demo.bin
- For Wyze Cam: FIRMWARE_660R_F.BIN
3. Mount the SD card onto your PC and copy the file into the card.
4. Power OFF the Wyze Cam and install the SD card into the slot.
5. Plug in the power cable while pressing and holding the Setup button.
6. Continue to hold down the button for about 3-6 seconds (12-15 secs in case of Wyze Cam V1).
7. Release the button once the LED turns Dark Purple.
8. In about five minutes, the LED will change its status lights to indicate the completion of the update.
Start the installation process once more. Check for the issue now.
You might as well check and update the Wyze app while you're at it.
Open the App Store/Playstore and search for the Wyze App to update it.
One other way for things to take a turn for the worse on your Wyze Cam is with a faulty device.
Manufacturing defects and Quality Assurance negligence are commonplace nowadays with mass-produced gadgets.
If you can't get your device to move on from the 'Ready to Connect' message even after going through the entire list of fixes mentioned above, you might want to consider that your device is actually defective.
In that case, better contact the customer services of Wyze for further assistance. You can get an RMA for defective devices if yours actually is.
Frequently Asked Questions (FAQs)
Why won't my WYZE camera connect?
First and foremost, ensure that your network is functioning properly. Do restart the Router/Modem if you have to. Perform a factory reset on your Wyze Cam to wipe it clean of any bugs and errors.
How do I connect my Wyze camera to WiFi?
To connect your Wyze Cam to a new WiFi network, follow these steps on the Wyze app:
1. From the Home screen, tap on the "+" Add device icon.
2. Choose your device and then select the WiFi network of your choice.
3. Scan the QR code to complete the process.
Why is my Wyze flashing blue?
Flashing Blue LEDs generally mean that your Wyze Cam is trying to establish a connection with the internet. The only other time a Wyze Cam LEDs flashes Blue is during the setup process to indicate the completion of the process.