Wyze App Crashing on iPad: How to Fix In Seconds [2022]

Recently, I installed the Wyze app on my trusty iPad so that it can act as a central hub for my Wyze cameras, only to notice the Wyze app auto-closing on the iPad.

Initially, I figured the Wyze servers were down again, but the Wyze app on my Samsung Galaxy S22 worked like a charm!

My suspicions on whether it is an iOS isolated incident only grew bigger looking at the most consistent complaints iPad Redditors had on Wyze's subreddit on the issue.

So I figured I should make a troubleshooting guide on how to fix a Wyze app crashing on an iPad.

To fix a Wyze app crashing on iPad, update your iPad as this issue usually occurs on iOS version 12.5.5 and below. If the issue persists, check your internet connection and update the Wyze app. If none of the above works, uninstall and install the Wyze app.

Below I will explain the different troubleshooting steps to fix the Wyze app for iPad.

Update Your iPad

Update Your iPad

This is one of the few rare issues that Wyze has responded to and confirmed to be working on finding a fix, most probably due to the sheer number of users affected.

The official statement Wyze provided is as follows:

"We have received reports of the iOS Wyze app crashing before it opens for iOS OS versions 12.5.5 and below. We are looking into this as a top priority and apologize for any inconvenience you may experience at this time."

As the statement clearly states, the Wyze app for your iPad should crash only if it is on iOS OS version 12.5.5 and below.

If your iPad is not in its latest update, then a simple firmware update that takes you to the next iOS version should fix this issue entirely.

In order to update your iPad, simply follow the following steps:

  • Connect to your WiFi connection and make sure your iPad is charged 50% and above .
  • Open the Settings app.
  • Scroll down to the General option.
  • Tap on Software Update.
  • Tap on the update and click Download and Install.

This will download and install the latest update on your iPad.

If your iPad is an iPad Mini 3/2/1 or an iPad Air 1st Gen, then your latest update is going to be the iOS O version 12.5.5 and you won't be able to upgrade to a later version.

Update the Wyze App

Update The Wyze App

As of writing this article, Wyze has confirmed their latest hotfix patch of the Wyze app has successfully fixed the issue, and it is a simple matter of just updating the application.

The official statement Wyze provided for the fix is as follows:

"We released an iOS hotfix (app version 2.27.33) on Monday, January 3rd, and have verified that the crash issue on the previous version is resolved. If you have an iOS device using OS 12.5.5 or lower, please update to the newest app version. Thank you for your patience!"

And since there you cannot use the Wyze devices without connecting to the app, let's begin troubleshooting the Wyze app by updating it.

You can update your Wyze App by following the following steps:

  • Open the App store on your iPad.
  • On the search bar on top, search for Wyze.
  • Click on the first result that takes you to the official app store page of Wyze app.
  • Click on the update button to begin the update process.

This will update your Wyze app. Login again after the update and enjoy your Wyze app.

Regular updates are crucial for strengthening the security of your device. Outdated firmware is a potential gateway for the many bugs, errors, or even hack attacks on Wyze cam.

Check Your Internet Connection

Check Your Internet Connection

If your Wyze app still crashes, chances are that this incident is probably not the fault of Wyze, and rather it is an issue with your internet connection.

Make sure your iPad has proper internet access from your WiFi. After connecting to the WiFi, try and check if other applications can access the internet.

If Wyze cannot connect to the local network, you may have issues with the WiFi. Check your internet router for any warning led lights that might be signifying server issues.

Check your router if the connections to the modem are proper. If possible, connect your internet router to a computer directly with an ethernet cable and check the situation.

If you still face issues, call your Internet Service Provider (ISP) and try to get the issue fixed before trying the Wyze app again on your iPad.

In times of adversity with the network, you can also observe error codes pop up on the Wyze app. Error code 42 on Wyze is one such example indicating issues with the internet.

Uninstall and Reinstall The Wyze App

Uninstall and Reinstall The Wyze App

Sometimes, there could be potential temporary bugs that must have infiltrated the system thanks to the billion processes your iPad runs every passing minute.

This can potentially crash your Wyze app during boot and hence cause this issue.

A simple way to fix this is by simply uninstalling and reinstalling the application on your iPad again.

In order to uninstall the Wyze App from your iPad, simply follow the following steps:

  • Open the App store on your iPad
  • On the search bar on top, search for Wyze.
  • Click on the first result that takes you to the official app store page of Wyze app.
  • Click on the uninstall button to begin the uninstallation process.

This will safely uninstall all related files of the Wyze app that could have been causing the issues. Do note that this will clear all data and will unlink your Wyze account from the app.

In order to install the Wyze App again on your iPad, simply follow the following steps:

  • Open the App store on your iPad.
  • On the search bar on top, search for Wyze.
  • Click on the first result that takes you to the official app store page of Wyze app.
  • Click on the install button to begin the installation process.

This will safely install the Wyze app back onto your iPad. Do note that you might need to log in again with your Wyze account to access your Wyze devices.

Doing so will also clear any temporal inconsistencies like a laggy interface or other persistent issues on the Wyze app.

Final Thoughts

Final Thoughts

Wyze is very keen on listening to user feedback and that is reflected perfectly in how they handled the issue of the Wyze app crashing on iOS users.

They solved the issue barely a week after they initially acknowledged the issue exists, showing the dedication they have for their products.

Despite this, there still exists the unavoidable crooks and cracks that show up from time to time that bring a bad face to how Wyze is represented.

But fortunately, most of these issues can be easily fixed with a simple troubleshooting article just like this one.

I hope my troubleshooting article on the Wyze app crashing on iPad has helped you achieve the same as per your needs.

Have a good day!

Frequently Asked Questions (FAQ)

Can Wyze App be used with Windows or Mac?

Windows and Mac currently don't support the Wyze app. But with an emulator like Bluestacks, the Wyze App can be used with Windows or Mac.

Is The Wyze App necessary to use Wyze Cameras?

Wyze cameras can be used to record and store footage locally using a microSD card, without the aid of the Wyze App.

But you will lose out on most of the features on Wyze App such as vehicle detection and viewing live footage.

Are Wyze devices compatible with Apple's Homekit?

As of 2022, none of the Wyze devices are compatible with Apple's Homekit ecosystem.

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About Doug Stevenson

Hey! I'm Doug, My passion for tech started by fixing phones and computers for my friends and family.

I started Blinqblinq to give reliable tech advice to anyone who needs it, for free! If you have questions on anything tech-related, feel free to contact me.

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Doug Stevenson

Hey! I'm Doug, My passion for tech started by fixing phones and computers for my friends and family.

I started Blinqblinq to give reliable tech advice to anyone who needs it, for free! If you have questions on anything tech-related, feel free to contact me.

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