Wyze Firmware Update Failed: How To Fix [2023]

Wyze security cameras provide security and all-around protection around the clock. And for doing so, they require routine security upgrades. But what if updates fail on Wyze cams?

Wyze constantly pushes out new firmware updates for its cameras. It is important to keep your device up-to-date to ensure smooth device functioning.

Sometimes you may run into problems while updating your device but generally the fixes for these issues are easy and can be done in a jiffy. 

If firmware updates fail on Wyze Cam, first, check and update the Wyze app on your host device. Check for network issues and power cycle your Wyze Cam before updating. Also, remove the SD card before you initiate a firmware update. If none of these work, re-flash your firmware manually.

Check the Wyze App and Upgrade the Firmware Version

The first step you need to do if your update fails on your Wyze Cams is to make sure that your Wyze mobile app is up-to-date and that all the firmware is updated.

Out-of-date app firmware can hinder camera updates as well. And so, it is best to check and update the Wyze app first before triggering Camera updates.

Operating on an outdated firmware version can also cause the Wyze app to not work.

Do so from the app itself. Follow these steps to do so:

1. Open the app and tap open the Accounts tab.

2. Select About to see the current firmware version of the app.

The latest version will be listed in the ‘Wyze Release notes and Firmware page’ on the Wyze official website.

To update the Wyze app, open the application store of your device and search for the Wyze app. Tap on the Update icon to initiate an update, if any.

Power Cycle the Wyze Camera

Next up, let's refresh the camera; reboot it to be more specific.

Power cycling the Wyze Cam may be the way to go in this case. Power cycling a device is basically refreshing it but in a more delicate and dexterous way.

This mode of refreshing may also come in handy for several other Wyze issues such as Wyze Cam error code 42 or if Wyze Cam flashes Yellow light.

To power cycle your Wyze camera, remove it from the power source and leave it alone for some time.

After a minute or so, plug your camera back into power and turn it on.

The camera should connect to your home network automatically.

Try updating your device firmware now.

Remove the microSD Card from the Wyze Camera

If your Wyze camera has an SD card inserted in it, try updating the firmware after removing the SD card.

Sometimes,a corrupt SD card can hinder updates.

And so, it is very much recommended to trigger an update after unplugging the microSD card from your Cam.

To unplug an SD card from the Cam, simply click on the SD card to eject it.

Install it once again after updating the Firmware.

Move the Wyze Camera Closer to the Router

A strong and proper internet connection is required for your Wyze camera to work properly. 

It is also essential for it to update correctly. Failing to ensure this critical condition may lead to issues such as Wyze Cam stuck on ready-to-connect or Wyze Cam Outdoor not connecting.

Make sure that your Wyze cam is close and in direct line of sight to the router.

Walls, solid partitions, and other wirelessly transmitting devices might cause network hindrances.

Wyze Cams does not support the 5 GHz band. So connect Wyze cams and the app to the 2.4 GHz band at all times.

Manually Flash the Firmware

If none of the above steps work, you could try flashing your firmware manually.

This step will require an SD card so make sure you have one.

Opt for a 32GB microSD card so that you can perform the firmware flash smoothly. You can implement the same steps for updating your Wyze cam if it keeps going offline.

The steps involved in flashing your firmware differ slightly from device to device, scroll down to see the steps to manually flash your device firmware.

You can check and download the device-appropriate firmware updates from the Wyze website.

Wyze Cam v3

1. Download the necessary Wyze cam v3 files from the ‘Release notes’ page on the Wyze official website. 
2. From the release note page, download the latest firmware available.
3. Now for PC - right-click on the downloaded file and extract it onto your SD card. On Mac devices - drag and drop the downloaded file onto the root directory of the SD card.
4. Rename the downloaded file as demo_wcv3.bin.
5. Now turn off your camera and insert the SD card with the downloaded firmware file into it. 
6. Plug in your USB cable while pressing and holding the setup button. Continue to hold down the setup button until the status light flashes solid purple (the led flashes red and blue at the same time, giving off a purple hue).
7. Wait for a couple of minutes. After the camera has finished booting, the status light will change. 

Wyze Cam v2 

1. Download the necessary Wyze cam v2 files from the ‘Release notes’ page on the Wyze official website. 
2. From the release note page, download the latest firmware available.
3. Now for PC - right-click on the downloaded file and extract it onto your SD card. On Mac - drag and drop the downloaded file onto the root directory of the SD card.
4. Rename the downloaded file as demo.bin.
5. Now turn off your camera and insert the SD card with the downloaded firmware file into it. 
6. Plug in your USB cable while pressing and holding the setup button. Continue to hold down the setup button until the status light flashes solid blue (the led flashes blue and yellow at the same time, giving off a blue hue).
7. Wait for a couple of minutes. After the camera has finished booting, the status light will change. 

Wyze Cam v1

1. Download the necessary Wyze cam v1 files from the ‘Release notes’ page on the Wyze official website. 
2. From the release note page, download the latest firmware available.
3. Now for PC - right-click on the downloaded file and extract it onto your SD card. On Mac- drag and drop the downloaded file onto the root directory of the SD card.
4. Rename the downloaded file as FIRMWARE_660R_F.BIN.
5. Now turn off your camera and insert the SD card with the downloaded firmware file into it. 
6. Plug in your USB cable while pressing and holding the setup button. Keep holding the setup button for around 15 seconds and release the button.
7. Wait for a couple of minutes. After the camera has finished booting, the status light will start flashing yellow.

Wyze Cam Pan v2

1. Download the necessary Wyze cam pan v2 files from the ‘Release notes’ page on the Wyze official website. 
2. From the release note page, download the latest firmware available.
3. Now for PC - right-click on the downloaded file and extract it onto your SD card. On Mac - drag and drop the downloaded file onto the root directory of the SD card.
4. Rename the downloaded file as recovery_wcpv2.bin.
5. Now turn off your camera and insert the SD card with the downloaded firmware file into it. 
6. Plug in your USB cable while pressing and holding the setup button. Continue to hold down the setup button until the status light flashes solid purple (the led flashes red and blue at the same time, giving off a purple hue).
7. Wait for a couple of minutes. After the camera has finished booting, the status light will change. 

Wyze Cam Pan v1

1. Download the necessary Wyze cam v2 files from the ‘Release notes’ page on the Wyze official website.
2. From the release note page, download the latest firmware available.
3. Now for PC - right-click on the downloaded file and extract it onto your SD card. for MAC - drag and drop the downloaded file onto the root directory of the SD card.
4. Rename the downloaded file as demo.bin.
5. Now turn off your camera and insert the SD card with the downloaded firmware file into it. 
6. Plug in your USB cable while pressing and holding the setup button. Continue to hold down the setup button until the status light flashes solid blue (the led flashes blue and yellow at the same time, giving off a blue hue).
7. Wait for a couple of minutes. After the camera has finished booting, the status light will change. 

Now your camera should have finished loading the latest firmware. 

Final Thoughts

In this article, we have gone through some of the ways you could finish your failed Wyze firmware update.

Wyze has a fairly active and informative support forum where you could find several answers to your different queries.

The methods we proposed should help you resolve your problem, if not you could contact Wyze customer care directly and we are sure they will help resolve your issue. 

Most of the fixes mentioned here may also come in handy for resolving other problems like if Wyze Cam won't scan the QR code.

Frequently Asked Questions (FAQ)

What is the biggest size microSD card Wyze Cameras can support?

The maximum capacity of the MicroSD card supported on Wyze devices are 32 GB.

Is there an auto-update firmware feature for Wyze cameras?

At present, there is no auto-update feature for the Wyze camera. This is to prevent your devices from updating randomly. Though this is the case, Wyze does some forced updates if your device hasn’t been updated in a while. 

Is it possible to revert to older firmware on Wyze cameras?

Yes, it is possible to revert to your older firmware by manually flashing your device's firmware. You could download older firmware from Wyze's ‘Release notes’ page available on the Wyze website and you could follow the steps mentioned above in the article to manually load your firmware into your device.

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