A few nights ago, a couple of my Wyze Cams started showing Error Code 3001 on the app. The exact reason behind the same eluded me, but I eventually fixed it.
To fix error code 3001 on Wyze, eject the SD card from the Wyze Cam and reformat it. Power cycle the Wyze Cam and check for pending updates for the Cam and the app. Check the status of your Wyze Cam subscription and ensure it is up to date.
Let’s now delve into the many fixes to resolve Error code 3001 on Wyze:
What is Wyze Error Code 3001?
After a recent update or so, several Wyze models have started putting up Error code 3001.
The error code reads as such – “Unknown” (error).
Error Code 3001 is known to pop up when viewing the motion event clips recorded onto the cloud storage or the SD card.
Wyze Cam also puts out several other error codes to indicate various other statuses and issues with the device. Wyze Error Code 90 and Error Code 42 being a couple of them.
You can attempt to reconnect to the camera in the app or close or quit the app, then re-open the app and attempt to reconnect to the camera.
If that doesn't solve the issue, here’s what you can try:
Remove and Reformat the SD Card
One of the primary suspects for Error Code 3001 popping up on your Wyze Cam is a corrupted SD card.
Since Wyze Cams support local recording, a corrupted SD card can host several issues, including the error code 3001 and the Wyze firmware Update failed issue.
And so, the best way to tackle such issues is to Remove and reformat the SD card.
1. Unplug the Camera and locate the SD card slot towards the back of the Camera
2. Open the SD card slot cover and eject the SD card safely.
3. Plug the SD card into a PC. If have clips stored in the SD card, better back them up.
4. On Windows, open File Explorer and right-click on the SD card icon to select the Format option. Ensure to Format the SD card in FAT32 or exFAT format.
5. On macOS, search and open Disk Utility> select the SD card tile> Erase> FAT32 or exFAT> Erase.
5. Once the Format is complete, eject the SD card from the PC and insert it back into the camera.
Check for the issue now.
You could also reformat the SD card right from the Wyze app.
Here's how to reformat an SD card on a Wyze Cam:
1. Launch the Wyze app on your smartphone or tablet.
2. Tap on the Gear icon in the top right corner of the Wyze app to access the Camera settings.
3. Scroll down and select "Advanced Settings".
4. Then select Local Storage.
5. Tap on "Format" to initiate the reformatting process.
That's it! Your Wyze Cam's SD card has been successfully reformatted.
Check and Update the Wyze Cam and App
Timely updates are essential for all modern gadgets. They help fortify the security aspects of the device and bring in a lot of new features.
In the absence of updates, issues like Wyze Cam live stream not working or Wyze AI events not working are bound to trouble your Wyze Cam.
And so, if are met with the Wyze Error code 3001, check and update the firmware of your Wyze Cam and app.
Here's how to update the firmware of the Cam:
1. Open the Wyze app on your tablet or smartphone.
2. Go to the Account tab.
3. Select Firmware Update.
4. Click on the Update tile next to the Cam (if any).
To Update the Wyze app, follow these steps:
- Open the app store on your smartphone or tablet (Google Play Store for Android or App Store for iOS).
- Search for "Wyze" in the app store's search bar.
- If an update is available, you will see an "Update" button next to the Wyze app.Press on the "Update" button to install the latest version.
It's always a good idea to enable automatic app updates on your device to ensure you receive the latest app versions as soon as they are available. You can do so from the application store of your device
Power Cycle Wyze Cam
Another serious threat to modern monitoring gadgets is errors and bugs.
Such temporal inconsistencies can kick start a whole of issues on your device. Wyze Cam Yellow light and Wyze Cam not scanning QR code are some of the examples.
A power cycle test may be your best bet for clearing errors and bugs in the system. Think of it as a system refresh.
To power cycle a Wyze Cam, follow these steps:
1. Turn off the Wyze Cam by unplugging the power cord.
2. Allow the Wyze Cam to remain powered off for about 10 to 15 seconds. This pause is essential to ensure the camera fully shuts down.
3. Plug the camera's power adapter back into the wall outlet or power source.
Give the Wyze Cam a moment to boot up. The camera's status light will usually flash or change colors during this process.
Once the camera has fully restarted, check if the issues you were experiencing have been resolved.
Check and Renew the Wyze Cam Subscription
One of the primary reasons for the Wyze Error code 3001 to pop up is issues with the cloud storage.
And cloud storage issues come into the light once the Wyze Cam subscription becomes expired.
Once the Subscription has run its course and if you failed to renew it, you no longer get access to the cloud storage. Thi in turn will trigger the error code to pop up.
Hence, it is imperative to check and renew your Blink Cam subscription once the issue becomes evident.
To check and renew your Wyze camera subscription, please follow the steps below.
1. Open the Wyze app and navigate to the Account tab.
2. Select Services and choose the Plan you prefer or have subscribed to.
3. Select the Cams you would like to add and choose the billing cycle.
4. Tap on the Review changes tile and go through with the payment.
Your Wyze camera should now have uninterrupted access to the features and benefits of the subscription plan you selected. Check for the issue now.
Uninstall and Reinstall the Wyze App
Next, let's uninstall the Wyze app. Why you may ask? Because the Wyze App, too, can be at fault and trigger error codes.
And so, while in the process of troubleshooting the issue, better uninstall the Wyze app and reinstall it after a quick system refresh.
To uninstall the Wyze Camera app, follow these steps:
For Android devices:
- Go to your device's app drawer or home screen.
- Locate the Wyze Camera app icon.
- Press and hold the app icon and a menu will pop up.
- Tap on "Uninstall" or the trash bin icon, then confirm the action when prompted.
- The app will be uninstalled from your device.
For iOS devices (iPhone or iPad):
- Go to your device's home screen.
- Locate the Wyze Camera app icon.
- Press and hold the app icon.
- Tap the "X" icon on the app's corner.
- Confirm the action when prompted to uninstall the app.
Reinstalling the Wyze Camera App:
For Android devices:
- Open the Play Store.
- Search for "Wyze" in the search bar.
- Select the Wyze Camera app from the search results.
- Tap the "Install" button to download and install the app.
- Once the installation is complete, you can open the app and log in to your Wyze account.
For iOS devices (iPhone or iPad):
- Open the App Store.
- Search for "Wyze" in the search bar.
- Select the Wyze Camera app from the search results.
- Tap the "Get" button to download and install the app.
- Once the installation is complete, you can open the app and log in to your Wyze account.
Keep in mind that uninstalling the app will remove any locally stored data. However, your Wyze account and cloud-based data (if using Cam Plus or other cloud services) will remain intact.
Factory Reset Wyze Cam
The last, and perhaps the ultimate fix for most issues, including the infamous Wyze cam outdoor not connecting and Wyze Plug blinking Blue issues, is to factory reset the associated devices.
With a factory reset, you essentially get a clean slate to try things over once more afresh.
In performing a factory reset, you get to ever all custom and factory settings of the Cam to the factory defaults.
Thus eliminating any and all incumbent bugs, errors, and other temporal inconsistencies.
To perform a factory reset on a Wyze camera, follow these steps:
1. Locate the Setup Button on your Cam towards the back of it.
2. Press and Hold the Reset Button for about 10 seconds or until the LEDs turn Yellow (Red on Wyze Cam v3)
3. Wait for the Reset Process, which may take a couple of minutes.
Reconfigure the Cam once again and check for the issue now.
Final Thoughts
And that about sums it up with how to fix error code 3001 on Wyze Cams.
Apart from the fixes mentioned above, server outages can also trigger the error code to pop up on the app.
You confirm the same and get further assistance for any other queries you have by contacting Wyze Customer Support.
Remember that Wyze regularly updates its products and services, so it's a good idea to check its official website or support resources for the most up-to-date troubleshooting tips and fixes.
Most of the fixes mentioned here may also come in handy for resolving other problems like Wyze Cam keeps going offline or Wyze Cam Sound issues.
Frequently Asked Questions (FAQ)
How can I access my Wyze camera remotely?
To access your Wyze camera remotely, you need to set it up using the Wyze app while connected to the same Wi-Fi network as the camera. After the initial setup, you can view the camera's live feed and access recorded footage from anywhere using the Wyze app on your smartphone or tablet, as long as both the camera and your mobile device have an internet connection.
How do I enable motion detection and alerts on my Wyze camera?
To enable motion detection and alerts on a Wyze camera, open the Wyze app> camera's live view> gear icon (Settings)> Detection Settings> enable Motion Detection. Adjust sensitivity settings.
To receive alerts, go to "Notifications" and enable the desired notification options for motion events.
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