Over the years, I have had the pleasure of using multiple Vizio TVs, and I have to say, they don't disappoint in any manner, may it be picture quality or the features.
But a few nights back, one of my M series Vizio TVs failed to get past the logo screen upon startup. I found several fixes online and I compiled all of them into this article so that you can fix your Vizio TV if it is stuck on the logo screen.
If your Vizio TV gets stuck on the logo screen, check the cables, including the power and HDMI cables, and power cycle the TV. Next, manually update your Vizio TVs firmware. If these don't work, try factory Resetting the Vizio TV.
Note that a damaged motherboard (or a motherboard component like an EEPROM chip) could also cause this issue.
Below, I've compiled a comprehensive list of troubleshooting steps for you to try when your Vizio TV gets stuck on the logo screen.
Check the Cables Connected to your Vizio TV
A stable power supply is crucial for any modern gadget to work. And if there is an imbalance in the power supply, issues are bound to happen on your devices.
Like any other modern gadget, Vizio TVs require an uninterrupted power supply to work optimally.
Even after ensuring optimal power supply, the check doesn't end there. The condition of the cables and the ports they connect have to be good too.
Crooks, kinks, chaffs, wear and tear, and corrosion on cables will impede the device from working optimally.
And so, if you get stuck on the logo screen on your Vizio TV, before proceeding with any of the troubleshooting fixes, run a thorough check on the cables connected to the TV.
Signs of wear and corrosion on the cable leads or the insulation will require you to replace them with a new one.
Always opt for proprietary offerings when shopping for a new cable to replace a worn-out one. Products from trusted brands will also suffice.
Next, let's discuss a bit about the HDMI cables:
Check the HDMI Cable
As with the power cable, HDMI cables, too, play a decisive role in your Vizio TV's optimal working.
But when talking about HDMI cables, there are a fair few more aspects that you have to consider for everything to go swimmingly.
Apart from the usual checks for physical damage on the cable itself, the characteristics of the HDMI cable you employ will also determine the picture output.
Specifically, the type of HDMI cable you choose for transmitting content to your Vizio TVs is crucial.
Modern Smart TVs demand the best and the most current version of HDMI solutions to produce the best output.
Vizio TVs support HDMI 2.1 (and later), so you better opt for the same for the best results.
Opting for an inferior cable can affect the picture output and cause issues like Black screens on your Vizio TV.
The quality and the length of the cable also affect the picture quality. It's advised to go for braided HDMI cables with lengths not exceeding the 20-meter limit.
Now that you have a better understanding of what cable suits your Vizio TV, let's get back to the power supply situation:
Check the Power Outlet
Assuming you have ensured a speck-free cable and secure connection, you may also want to confirm the optimal power flow through the outlet.
Even with unscathed cables, the power supply may not be stable if the power output through the wall outlet isn't stable.
And so, if you still can't get over the logo screen on your Vizio TV even after changing the cables, you better switch the power supply to another wall outlet.
You can also use a multimeter (if you have one handy) to check the power output of the outlet.
Ensure a snug fit at the outlet and the power port on your TV before turning it ON.
And that pretty much sums it up with the initial checks for this issue on your Vizio TV. Let's now start going through the various fixes:
Power Cycle the Vizio TV
With the basic checks taken care of, let's proceed to the troubleshooting fixes, starting with power cycling the TV.
Now, power cycling your TV is worth pretty much the same as rebooting it, but with an added touch of cleansing the system internals off any piled-up charges.
And so, without any further ado, here's how to power cycle your Vizio TV:
1. Unplug the power cable from the TV and leave it idle for a few seconds.
2. Press and hold the Power button for a couple of seconds. Repeat this step a couple of times.
3. Plug back in the power cable and power ON the TV.
Check for the issue now.
Manually Update the Firmware on Vizio TV
Updates are crucial for the well-being of any modern gadget. May it be a Smart TV or even an ultra-modern vacuum cleaner, updates ensure their security integrity and upgrade them with newer features.
And the same can be said in the case of Vizio TVs. Vizio devs are always on the lookout for issues on their devices, and they do come out with timely fixes bundled up in a patch update.
Usually, Vizio TVs update themselves automatically when an update goes live. All you need to ensure is a stable internet connection.
Updating your Vizio TV is known to resolve several issues, like when SmartCast stops working on your Vizio TV.
But under our current circumstances, we cannot initiate an update in the usual way - through the system interface.
Fortunately, you can update Vizio TVs manually using a USB stick.
Follow these steps to do so:
1. Download your device-appropriate firmware update (current or older stable version) from the Vizio website.
2. Unzip the downloaded content.
3. Connect a FAT-formatted USB stick to the PC and copy the extracted content into the stick.
4. Eject the USB and plug it into the Vizio TV while it is powered ON.
5. Once the pop-up alert informing you of the ongoing update appears, wait for the process to complete.
The TV will reboot once the update is complete.
Check for the issue now.
Factory Reset Vizio TV
The ultimate fix for most issues on Vizio TVs is a factory reset.
In doing so, all the system settings, user data, and any incumbent bugs and errors get removed or reverted to the factory defaults.
Usually, you would trigger a factory reset through the system interface. Since we cannot go through with this procedure, we will have to manually initiate the reset.
Here's how to do so:
1. Turn ON the Vizio TV.
2. Press and hold the Input and the Volume down buttons for about 15 seconds.
3. Once the pop-up alert appears on the screen, follow the steps to trigger the factory reset.
Wait for the process to complete. Set up your TV like new. Then, check for the issue.
Televisions have been the go-to mode of entertainment for so long, and the recent addition of Smart TV capabilities has also accentuated its use further.
But when TVs fail to turn ON or get stuck on a loading screen loop, it's always a cause for concern.
Fortunately though, with the fixes mentioned here, you can get over the Vizio TV getting stuck on the logo screen in no time.
Although, if the issue seems to them from hardware trouble, it is better to enlist a trained professional for help.
Contact the customer services of Vizio anytime, all time, if you need any further assistance.
Frequently Asked Questions (FAQ)
How do I force restart my VIZIO TV?
To force restart your Vizio TV, press and hold the Power button for about 3-6 seconds. You also turn OFF the TV, plug put the cables, and plug it back in after a few seconds to power cycle it, which is much better than force restarting it.
Does Vizio have a Reset button?
Vizio TVs do not have a reset button. You can reset the TV either through the system interface or by pressing and holding the input and the volume-down buttons.