Toshiba, with its Fire TV lineup, has been a very formidable presence in the market for Smart TVs pairing quality hardware and software at very affordable prices.
But as with any tech product relying on software from other companies like Amazon's Fire TV OS, it is also riddled with a few annoyances in the form of bugs.
One such annoyance is the Toshiba Fire TVs' complete disobedience in turning on when I prompt it to. This can be a mood killer at times and a matter of concern for any user.
So I decided to finally put an end to this issue and make this troubleshooting guide on what you can possibly do if your Toshiba TV won't turn.
If your Toshiba Fire TV is not turning on, check the cables and hardware for any damage. Check for software updates and perform a power cycle on the TV and remote. If it boots up at least randomly, update the system to the latest firmware. If none of the above works, factory reset the TV.
Below I will explain the different troubleshooting steps to fix a Toshiba Fire TV not turning on.
Check the Cables Connecting to and From the TV
Cables are the lifelines that connect electronic devices together. It is imperative that they stay in pristine condition in order to transmit and receive the intended signal.
Make sure the cables are properly plugged into their designated ports. Refer to the manual that came with the Toshiba Fire TV box if you are unsure of the connections.
Take notice of whether the HDMI cables work properly, are snugly fit, and don't showcase any loose movement in the plugged ends, and make the required changes.
Cables are designed according to specifications too, which can also make or break the signal transfer quality and relay speeds.
Always use the cables that are provided inside the box of the Toshiba Fire TV Cube for the connections. If they got worn out, check in with Toshiba for a replacement.
If you are using a third-party cable, make sure that its specifications match or at least are fully compatible with the requirements of the Toshiba Fire TV Cube.
Third-party cable accessories can also blatantly lie in the box about their specifications, so always buy cables of a reputed brand from an authorized trusted seller.
Check the Toshiba Fire TV Hardware
TVs are a rapidly advancing technology, growing exponentially by the year. But unlike smartphones, TVs last for years.
But with age comes degradation of internal components and more issues will pop up. So it is important to properly maintain the TV for it to last long.
This is especially important for smart TVs like the Toshiba Fire TV since its added smart component will eventually be the one hogging down the whole system.
Keep the Toshiba Fire TV in a well-ventilated area and make sure the TV hardware is well maintained and clean the TV and its ports periodically.
Also, the chances of thermal throttling rise over time thanks to the inevitable dust settling inside the TV.
This can cause the Toshiba Fire TV to heat up during use and even trigger safety mechanisms to shut down the TV till it cools down naturally.
In such cases, it is best to let the TV do its work. Identify and avoid the issues that caused the heating and wait for a few minutes till the TV can be safely booted back.
Never move the TV to a cold environment during such cases as that can trigger the formation of ice inside due to the rapid change in temperatures.
Also, check for any possible port failure. The ports are very feeble parts and can get damaged easily with little force.
Check whether there is any physical damage to the ports themselves. Also, with the help of cables, check whether the ports are properly functioning.
Replace the ports if required, preferably from an authorized Toshiba service center.
Perform a Power Cycle on the TV and the Remote
A power cycle is similar to a software reboot, but for the TV hardware.
It completely resets the charge inside the circuits in the internal components of the Toshiba Fire TV, thus refreshing the hardware.
Since the Toshiba Fire TV doesn't turn on, software reboot is out of the question and this is the only reboot that can be done to reset the system.
To perform a power cycle on a Toshiba Fire TV, simply follow the following steps:
- Unplug the Toshiba Fire TV from the power socket.
- Wait for a full minute.
- During the minute long wait, long press the buttons on the TV if any for about 10 seconds to discharge any remaining charge.
- Plug the Toshiba Fire TV back into the power socket.
- Again wait for a full minute and let the TV sit idle.
This process can also be done on the Fire TV remote controller for it to refresh and properly send signals to the Toshiba Fire TV.
To perform a power cycle on the remote of the Toshiba Fire TV, simply follow the following steps:
- Remove the batteries and check whether they still have power. Replace if neccessary.
- Wait for a full minute.
- During the minute long wait, long press the buttons on the remote for about 10 seconds to discharge any remaining charge.
- Put in the batteries in the remote.
- Again wait for a full minute and let the remote sit idle.
This should solve most issues relating to the Toshiba Fire TV not powering on. If you still face issues, try plugging in the TV in a different power outlet.
Check for Software Updates
If all the above steps failed to boot up your TV at least once, then it probably means the Toshiba TV needs to be repaired by a certified technician.
Amazon and Toshiba frequently keep track of user reports and work towards pushing out software patches if possible to rectify issues you, as well as others, might have faced.
Therefore it is important to always be on the latest software update that Amazon has pushed out for your Toshiba Fire TV.
Of course, for this to work you need to boot into the Toshiba Fire TV at least once. Following the above-mentioned steps, you should have booted at least once.
In order to check and update your Toshiba Fire TV, simply follow the following steps:
- Navigate to the settings option.
- Tap on Device & Software.
- Click on About.
- Tap on Software version.
- Select the Check for System Update option.
- Click on install if any updates pop up.
This will update your Toshiba Fire TV to its latest update.
Perform a Factory Reset
But if the Toshiba Fire TV does boot up, at least randomly then this step can potentially help eradicate the issues you are facing.
A factory reset simply means doing a complete reset and cleaning out all user data from the Toshiba Fire TV to just like how it was when you first bought the TV.
But then again, this also means you need to first boot into the Toshiba Fire TV first and hence the requirement.
This is the last resort means and will unlink the Amazon account along with all other accounts you signed in with on your Toshiba Fire TV.
But you can easily log back in, and in a few hours with some elbow grease, you can get the Fire TV back running like it used to.
To factory reset your Toshiba Fire TV, simply follow the following steps:
- From the settings tab, click on Device & Software.
- Tap on Reset to factory defaults.
- Select the Reset option.
- On the remote, press the Play/pause button to begin the process.
This will completely reset your Toshiba Fire TV and bring it back to its factory settings.
If you have properly identified any applications or services that triggered the bug that does not let the TV turn on, then it is best to avoid installing it for now.
Toshiba is a well-reputed hardware manufacturer, and combined with the great software Amazon provides with its Fire TV OS, it is bound to be a great product.
The blend was perfect too, with most users being completely satisfied with the product, especially considering the price point it came in.
But with the aggressive price tag comes some fixable annoyances, and this Toshiba Fire TV not turning on the bug is one such annoyance that can be easily fixed.
If you look beyond the bugs though, it is a fantastic product with a bevy of features that a few years ago no one ever thought would come at this price point.
I hope my Toshiba fire tv troubleshooting guide was helpful.
Have a good day!
Frequently Asked Questions (FAQ)
Can I plug in a Fire TV Stick to my Toshiba Fire TV?
Since the Fire TV Stick is plugged in via HDMI, it will work through one of the Toshiba Fire TV's own input sources parallel to the main Fire TV OS inside the TV without any issues.
Is Amazon's Prime Video free with the Fire TV OS on the Toshiba Fire TV?
Prime video, like other streaming services, is a separate subscription and does not come bundled with the purchase of any Fire TV device.
Is there a monthly subscription fee for using Fire TV OS on the Toshiba Fire TV?
Toshiba Fire TV, like any Fire TV device, has no hidden charges and is a one-time payment to buy and use. But subscription to streaming services will cost extra.