The Amazon Fire TV Cube, which attempts to indulge users in the excellent Amazon Alexa ecosystem is a fantastic smart home inclusion to any home.
But its compatibility with other nonsmart home devices needs to be taken into consideration too, especially ones that can't be replaced with other products, like the Xfinity box.
This does beg the question as to whether a Fire TV Cube will work with Xfinity.
Second generation Fire TV Cube works with Xfinity TV box. Simply connect both the Fire TV Cube and the Xfinity box to the TV, and navigate to the Equipment Control option in the settings to pair both devices. First-generation Fire TV cubes don't work with Xfinity.
So with this article, I intend to find out and tell you whether one can connect their Xfinity TV box directly to their Amazon Fire TV Cube and make them work united.
Does Amazon Fire TV Cube Work With Xfinity?
The Amazon Fire TV Cube specifies a lengthy list of devices that are compatible with it.
Fire TV Cube Compatibility List
The Cable and Satellite boxes the 2nd generation Amazon Fire TV Cube supports are as follows:
- DIRECTV/AT&T U-Verse
The TV compatibility list for the 1st generation Amazon Fire TV Cube is as follows:
The A/V Receivers compatibility list for the 1st generation Amazon Fire TV Cube is as follows:
- Audio Source
- Harman Kardon
The soundbar compatibility list for the 2nd generation Amazon Fire TV Cube is as follows:
- Select Sonos models
From the list, it can be derived that the 1st generation Amazon Fire TV Cube only supports traditional A/V receivers and TVs.
Amazon added support for Cable and Satellite boxes, along with soundbar support only for the 2nd generation Amazon Fire TV Cube and later.
So if one has the 1st generation Amazon Fire TV Cube, the Xfinity cable box might not be compatible working directly with the Amazon Fire TV Cube.
But the Xfinity Box is fully compatible with the 2nd generation Amazon Fire TV Cube, with full hands-free voice control support thanks to Alexa.
This compatibility criterion is one of the key differentiating factors between the 1st generation and 2nd generation Fire TV Cubes.
The Xfinity app is also available natively from the Amazon App Store on the Amazon Fire TV Cube.
That being said, since the input terminals used (HDMI specifically) are a universal standard, you can still connect the devices but it won't work integrated into the Amazon Fire TV Cube.
How To Connect the Xfinity TV Box To the Amazon Fire TV Cube?
Now that we have established that the Xfinity box is compatible with the 2nd generation Amazon Fire TV Cube, let's see how to connect them properly.
To connect the Xfinity TV box with the Amazon Fire TV Cube, follow these steps:
- Connect both the Xfinity TV box and the 2nd generation Amazon Fire TV Cube directly to the TV, preferably using HDMI.
- Switch the input on the TV to view the FireTV OS running on the Amazon Fire TV Cube.
- Go to the Settings tab.
- Select the Equipment Control option.
- Choose the Add Equipment option.
- Fill in the details asked by Amazon on the resultant page. These details may include the cable provider details and zip code.
- Let Amazon do its magic and wait till the TV switches to the Xfinity box input source.
- Confirm the switch has been made by pressing the fast forward button on the Alexa Voice Remote when prompted.
Once all is done, Alexa will confirm that the Xfinity TV Box and the Amazon Fire TV Cube are successfully paired.
Xfinity TV Box Still Failing to pair With Amazon Fire TV Cube? How To Fix
After following the above-mentioned steps, if the Amazon Fire TV Cube still fails to register the Xfinity TV Box then one might need to follow some troubleshooting steps.
These can range from a harmless step to even some that might wipe out the user data from the Fire TV Cube.
Restart Both The Amazon Fire TV Cube and Xfinity TV Box
A soft restart can help clear out any temporary cache elements that might have been interfering with the pairing process with the Fire TV Cube.
Simply turn off the power and turn it back on for the Xfinity box to restart the unit successfully.
To soft restart the Amazon Fire TV cube, simply follow the following steps:
- From the Fire TV home screen, navigate to the menu, or press and hold the Home button on the Alexa voice remote.
- Select the Settings option.
- Tap on the My Fire TV tab.
- Tap on Restart.
This soft restarts the Amazon Fire TV cube successfully.
Power Cycle the Amazon Fire TV Cube and the Xfinity TV Box
A power cycle simply put is a restart for the hardware components inside the Amazon Fire TV Cube and Xfinity TV box.
It resets the charge inside the capacitors, thus refreshing them from any unwanted charge that could have been causing interference.
To perform a proper power cycle on the Amazon Fire TV Cube, simply follow the following steps:
- Unplug the Amazon Fire TV cube from the power socket and let it sit idle for a minute.
- Plug the Amazon Fire TV cube back into the power socket and turn it on.
- Let the device sit idle for a minute.
To perform a proper power cycle on the Xfinity TV box, simply follow the following steps:
- Unplug the Xfinity box from the power socket and let it sit idle for a minute.
- Long press the buttons on the box to completely get rid of any remaining charge.
- Plug the Xfinity TV box back in and turn it on.
- Let the device sit idle for a minute.
This completely resets the hardware components of both the Xfinity TV Box and Amazon Fire TV Cube.
Factory Reset the Amazon Fire TV Cube
This is the last resort method that completely resets the Amazon Fire TV Cube back into its factory settings.
This wipes out all temporary cache and user data and resets the Fire TV Cube back to when it was freshly unboxed.
One might need to pair their Amazon account again in order to use the Fire TV Cube after the factory reset.
But this clean slate experience will make sure nothing will stand in the way of pairing the Xfinity box as intended with the Amazon Fire TV Cube.
In order to perform a factory reset, follow the following steps:
- From the Amazon Fire TV home screen, navigate to the menu, or press and hold the Home button on the Alexa voice remote.
- Select the Settings option.
- Tap on Device.
- Select the Reset to Factory Defaults option and choose Reset.
The whole process might take up to 30 minutes, but after that just link the Amazon account with the Fire TV Cube and perform the pairing process with the Xfinity TV box again.
Thanks to the 2nd generation Amazon Fire TV Cube's excellent support for third-party devices that connect directly to the TV, the Xfinity Box can be easily used in sync.
This means that you need only the Alexa voice remote to control both the Amazon Fire Tv Cube and the Xfinity TV box, thanks to Alexa.
You can invoke the voice assistant to do all tasks relating to the navigation of the Xfinity, and even seamlessly switch between input sources with just your voice.
This exhibition of seamless integration of smart home devices with a nonsmart device is what the internet of things ideology is all about.
Amazon, with their excellent smart home devices, nailed it with the implementation of this feature and the future is only brighter for such implementations of utility.
I hope my article on pairing the nonsmart Xfinity TV Box with an Amazon Fire Tv Cube has been a knowledgeable read and has helped you make an informed decision.
Have a good day!
Frequently Asked Questions (FAQ)
Can you use Fire Cube with cable?
Most cable boxes work with Amazon Fire Cube such as Xfinity, At&T U-Verse, DISH, Spectrum, Cox/Cox Contour, and DirecTV.
Why is Xfinity listed as Comcast on the compatibility list of Amazon Fire TV Cube?
Comcast is the company that owns Xfinity. They are the same company essentially, despite them releasing competing products.
If Comcast is listed as supported in the compatibility list, that means all Xfinity products are supported too.
Is the Xfinity Stream app necessary for using the Xfinity TV Box with Amazon Fire TV Cube?
The Xfinity Stream app is a streaming service, like Netflix and Prime Video. It isn't related to the Xfinity TV box. Therefore, it is not a necessity at all.
How to unpair the Xfinity Box from the Fire TV Cube
To unpair the Xfinity TV box, simply log in to the Fire TV input and select Settings > Equipment Control > Remove Equipment.
Alternatively, you can simply disconnect the Xfinity box. The Xfinity box won't be hardware locked and hence can be used freely on any other device just as intended.