Fire TVs have dominated the outvying world of streaming devices ever since they first came out in 2014. Their superior video quality paired with the fast, buffer-free streaming speeds make them an almost no-brainer of a gadget.
Then came the partnerships with TV manufacturers that made the accessibility factor even sweeter. One among these select few partners was Toshiba.
With the latest renditions of the Toshiba Fire TVs, streaming content has become very smooth and the picture quality is right on point.
I did enjoy my sweet time with the Toshiba Fire TV, but then, suddenly, when I tried to dock my Nintendo Switch through the HDMI port, I just couldn't. No picture, no sound, nothing.
After scouring through hours of research material and after a lot of testing, I found out a few good fixes for the issue. I compiled everything I learned into this comprehensive guide so that you can also fix Toshiba TV HDMI issues.
If your Toshiba Fire TV HDMI is not working, power cycle the TV and check the HDMI cables. If the issue persists, check for updates and try changing the resolution and HDMI input mode. If none of the above works, hard reset your Toshiba Fire TV.
Refresh the Toshiba Fire TV
Most issues (other than hardware issues) that trouble an electronic gadget stem as a result of the manifestation of nascent bugs and errors on the system, presumably taking root after running restlessly for long hours.
And if left unattended for a long time, these errors and bugs can slow down your system, cause efficiency problems, and eventually kill your system.
The best preliminary action against such inconsistencies is to refresh your device. In the case of the Toshiba Fire TV, a power cycle test would well suffice this task.
A power cycle test, unlike its name, is a pretty simple process.
To begin the process, unplug the TV from the power and leave it idle for a few seconds, preferably minutes.
Then, press and hold the power button(or any other button) for a few seconds. Repeat this step a couple of times. Doing so will deplete the system of any pent-up charges.
Plug the power back in and turn ON the TV. Connect a source to the HDMI port and check for the issue.
You could also achieve the same result through the interface commands on your Toshiba Fire TV.
Follow these steps to restart the TV through the interface commands.
1. Open the Settings menu, then select the System/Device & Software.
2. Select Restart and confirm the selection.
Wait for the device to turn OFF and back ON. Check for the issue now.
Check the HDMI cables and Its Specifications
Let's now talk about cables. HDMI cables play a crucial role in facilitating a proper and optimal connection/communication with the TV.
Whether you're connecting a console to your TV or hooking up an external recorder, there are some specifications that your HDMI cable should support in order to go through with the connection.
Important ones include CEC and HDCP.
CEC corresponds to Consumer Electronics Control, which allows the end-user to control both the device connected via HDMI and the TV via a single remote control.
HDCP is a content-sharing protocol developed by Intel to regulate the flow of content via HDMI. If your Toshiba HDMI cable is not HDCP certified, you may not be able to stream content off various streaming services like Netflix, Hulu, etc.
With the specifications part taken care of, now let's look at the etiquette of how to properly connect an HDMI cable to your Toshiba Fire TV.
Make sure to connect the cable very firmly to both the device and the TV.
A slack connection may lead to sync issues and abrupt cutoffs. Do not hesitate to apply pressure if the port puts on some resistance to plugging in the cable.
Kinks, crooks, and bends can also hinder optimal communication through the cable.
If the cable exhibits signs of corrosion or chaffed insulations, better replace the worn-out cable with a new one. Best select the HDMI(2.0) cables over the older ones if you plan on streaming in 4K or above.
One of the most crucial and easily recognizable traits is the length of the cable.
Make sure that your HDMI cable doesn't exceed the twenty feet mark.
Once exceeded, the transmission may get affected by interference and loss issues.
Check for Updates
As mentioned earlier, bugs and errors residing on the TV are the root cause of most issues on the system. HDMI issues are no exception to this too.
And one way to tackle such oddities is to update your system.
Developers are always on the lookout for any issues that could possibly affect the system. And so, they do routinely come out with fixes in the form of updates.
Never leave your system outdated since doing so will only exacerbate the chances of issues popping up on your TV.
Follow these steps to check and update your Toshiba Fire TV to the most current version.
1. Open the Settings tab and select the System/Device & Software option.
2. Click on About.
3. Select the Software version option.
4. Click on the 'Check for System Update' option to scan for any updates.
Install the updates(if any) and restart the system. Check for the issue now.
Check and Change the Resolution
Even if you have connected the cable very firmly, updated it to the latest version, and even eradicated all the bugs and errors on your TV, you still might not get a picture on the screen.
In such cases, it's better to try and change the resolution of that particular HDMI source.
An ill-optimized resolution may render the output stale and give you the static NO SIGNAL message.
Fortunately, you can easily set the correct resolution simply through the voice command/smart remote itself.
To do so, follow these steps on your remote.
1. Press and hold the Up button and the Rewind button together for about 5 seconds.
2. Then, the TV will start to cycle through various resolutions.
3. Once you have found the apt resolution for your input, select the 'Use Current Resolution' option to confirm the selection.
Now you have successfully changed the resolution of the TV to match the input.
Check and Change the HDMI Input Mode
Another quirky fix that you could try in times of adversity with HDMI connections is to check the HDMI mode on your Toshiba TV.
HDMI modes monitor the deployment of the suitable protocols required to communicate with an external device that's connected via an HDMI cable.
Improperly set modes can hinder the transmission of data across the connection.
To check and change the HDMI modes on your Toshiba Fire TV, follow these steps:
1. Press and hold the Home button for about three seconds to bring up the quick access menu on your TV.
2. Click on the Picture option and then select Advanced Settings(You could also access this menu by going to Settings>Picture Settings>Custom>Advanced Settings).
3. Select HDMI input mode.
4. Then, switch and try both the modes - (2.0) and (1.4) mode.
Exit the menu and restart the TV. Check for the issue now.
Issues With Sound While Connected Through HDMI
Coming to the audio side of things, the probability of audio issues popping up while connected through an HDMI connection is as high as the video side of things.
But fear not, since most audio-video sync issues and standalone audio issues arise as a result of improper connections and failed HDMI cables.
If you have issues even after taking care of all the above-mentioned abnormalities, it's high time you look at the settings side of things.
And so, here we are. In times of adversities associated with audio, tinker with some of the audio settings on your Toshiba TV as a possible fix.
Follow these steps to assess and modify the necessary Fire TV cube audio settings.
1. In the Settings tab, click and open the Display & Sound option.
2. Select Sound and then select Advanced Settings.
3. Make sure to turn OFF or switch to default all the available options.
Exit the menu and restart the device. Check for the issue now.
You could also check the TV speaker settings if you have trouble playing audio through the speakers.
Follow these steps to ensure the proper configuration of speakers.
1. Under the Settings tab, click and open the Display & Sounds option.
2. Select Sound Settings and then click on the TV speakers option.
3. Make sure to switch ON this option, if not already.
Exit the menu and restart the TV. Check for further issues. There are other fixes and troubleshooting steps that could resolve sound issues on your Toshiba Fire TV.
Hard Reset Your Toshiba Fire TV
Now, if you couldn't stave off the HDMI issues even after going through with all of the fixes mentioned above, you still have a handy option available at your disposal.
A factory/hard reset should only be conducted as a last-ditch effort since it essentially wipes your device clear of any and all files, other than the manufacturer-supplied ones.
A hard reset will clear all your personal preferences, app cache, app data, and remove all the bugs and stale files infested on your TV.
The process is a bit time-consuming, so keep that in mind.
Follow these steps to reset your device using the interface commands.
1. On the Settings tab, click and open the Device & Software option.
2. Select the Reset to factory defaults option.
3. Click on the Reset option.
4. Press the Play/Pause button to begin.
Wait for the process to complete. Once done, you can now configure your device like new.
And so, here we are, after a comprehensive look at the various fixes and tips to try in times of adversity.
Apart from the ones mentioned above, you should also check and verify the condition of your remote control.
Faulty batteries, indented buttons, faulty motherboards, etc., can lead to unforeseen issues.
If none of these fixes did alleviate the issue, try contacting the customer services of Toshiba or Amazon for further assistance.
One other possible reason for such abrupt outcomings may be faulty hardware. Try connecting the source to another HDMI port to verify this stipulation.
If that's the case, you may want to replace or repair the port or the hardware through a certified technician.
Another extreme case is the black unresponsive screen issue on Toshiba Fire TV, in which the screen remains unresponsive to all your commands.
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Frequently Asked Questions
Why does my TV say no signal when HDMI is plugged in?
Improper fit, faulty cables, damaged port, and errors due to bugs can all result in the 'NO SIGNAL' message. A refresh may solve your issue, but it's not a guaranteed fix. A reset may also suffice, but be warned since doing so will also delete all your personal preferences and apps.
Is my Toshiba Fire TV 4K?
There are a handful of versions of the Toshiba Fire TV available right now. And yes, some new models do offer 4K resolutions.
How do I turn on 4K on my Toshiba TV?
In order to stream 4K content on your Toshiba Fire TV, first, ensure that your HDMI cable is of the right specifications. You will require an HDMI(2.0) cable for transmitting 4K content to your TV. Then change the HDMI input mode on your TV to play 4K content.
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