The Blink Sync Module is just fantastic. It lets you integrate all the Blink Cameras in your arsenal into a single System. But what if you cannot sync your Blink Camera to the Sync Module?
Over the years, I have had my share of Blink Cameras and Sync Modules.
Blink Camera not connecting with the Sync Module or the Cloud is just another day at the office. Sure, I had to spend a fair amount of time experimenting, but it all paid off in the end.
If Blink Camera won't sync with Sync Module, move the camera closer to the Sync Module and then try to sync. Factory resetting the Camera and the Sync Module could also help. If the Blink app is at fault, try removing and reinstalling it.
Below, I've compiled a list of troubleshooting tips on how to fix a blink camera that won't connect to sync module.
Relocate the Camera Close to the Sync Module
When syncing and setting up the Blink Camera with the Sync Module, you're most likely to face issues with the proximity, especially if you notice error messages like 'Unable to Connect to Sync Module.'
When in doubt, try relocating or moving the camera closer to the Sync Module while syncing it up.
Sync Modules can connect up to 10 Blink Cameras within a 100 feet radius. Thus, making the Sync module a necessity if you want to record more than 2 Blink Cams simultaneously.
Of course, the effective range is susceptible to several factors, like interference from other wirelessly transmitting devices, opaque objects, and transmission through solid partitions.
And so, it is advised to sync the Camera with Sync Module in close proximity. Try not to sync up the Camera after mounting it on a surface far away from the Sync Module.
You also have to be mindful of interference from nearby Smart devices like Smart Refrigerators, gaming consoles, and other electronic gadgets that rely on WiFi for communication.
Not all Blink Cameras require a Sync Module to connect to the Blink app and work. Blink models like the Blink Mini and Video Doorbell will work as standalone devices.
With that said, let's now take a look at how to sync/add the Blink Camera to a Sync Module:
How to Sync Blink Camera With Sync Module
How a Blink Camera pairs and works primarily revolve around the Sync Module and the Blink app.
With the Blink Camera near the Sync Module, you can now sync it up with the Module and, in doing so, add it to a Blink System on the Blink app.
Follow these steps to sync a Blink Camera with the Sync Module:
1. Open the app and tap on the '+' Add Device icon towards the top right.
2. To sync the Blink Camera to a Sync Module, tap on the Blink Wireless Camera tile.
3. Enter the Serial code of your device by either scanning the QR code from the back of the device or by entering it manually.
4. If successfully added, you will get the Camera added page. Tap on Done to complete the setup.
You have now successfully added a Blink Camera to the Sync Module, ergo, a Blink System.
If you couldn't complete the setup, try these fixes next:
Power Cycle Blink Camera and Sync Module
Electronic gadgets, including Monitoring devices, can acquire temporal inconsistencies like bugs and errors with time, especially if they have been running continuously for a long time.
There is nothing new here. And over time, several fixes have been devised to fix such issues.
And one of the most effective yet rudimentary fixes for resolving temporal issues on electronic gadgets is to refresh them, to be more specific, power cycling them.
Power cycling a device will not only refresh the system but also deplete any pent-up static charges from the system internals, giving it a newfound energy.
When met with connection-based issues on Blink devices like Blink Photo Capture not working, it is essential to power cycle them as a preliminary troubleshooting step.
Here's how to do so:
1. On Blink Cameras, unscrew the back plate and remove the batteries. On the Sync Module, unplug the power supply from the device.
2. Leave the devices to rest for a few seconds. Preferably, a minute will do.
3. Reinsert the batteries on the Camera and plug back in the power supply to the Sync Module.
After about 30 seconds of doing so, power ON the devices and check for the issue now.
Power the Blink Camera through the USB Port
Another way to power Blink Camera other than batteries is through the onboard USB port.
All Blink Cameras come with a USB port.
Although Blink Cameras are primarily powered using batteries, the Blink Mini is an exception. The Blink Mini solely relies on wired connections for power supply.
When met with syncing issues on Blink Cameras, as noted by many a frustrated user, one good fix is to power the Camera through the USB port.
For reasons that seem elusive, this fix does seem not to have any rhyme or reason, do it and forget about it!
Maybe the battery you rely on is not up to the standards. Or the lack of updates seems to warrant such a fix.
Regardless of the sorcery behind this fix, here's how to power a Blink Camera through a wired connection:
1. Secure yourself with a 5V/1A power adapter with a micro USB male end.
2. Remove the silicon protector covering the USB port.
3. Connect the cable to the port. Ensure that there are no crooks or kinks in the cable.
4. Plug the power adapter into an outlet and power ON the device.
If you were able to connect the Camera to the Blink app previously, once you power the Camera this way, the device might start updating itself right away.
Let the Camera run its course with the updates. Then try to sync it up with the Sync Module.
When you power a Blink Camera through a wired connection, you'll inevitably comprise its weather sealing. Do be mindful of the same.
Check Network Settings
As most Blink Cameras connect to the internet via the Sync Module, the network may not host problems unless the Sync Module faces issues, like the Sync Module flashing green.
But some Blink devices, namely the Blink Mini and the Video Doorbell, can connect to your home network without a Sync Module.
WiFi networks may block devices like Baby monitors and Smart Thermostats from accessing the network. The setting in question here is the MAC address filter.
Devices that are prohibited access to the network are filtered into the Blacklist. You can always check and remove devices from the Blacklist to grant them access to the network. You may check out our article on Blink Module Won't Connect To WiFi to fix all network issues.
If your Blink Device can't sync with the Blink app or the network, check the MAC address Blacklist.
Here's how to do so:
1. Open the Router portal through the associated app or by searching and opening the Router's IP address on a browser. You can find the IP address on the back of the Router.
2. Log into the Portal by entering the login credentials.
3. Search and locate the MAC address tab of the Router. Usually found under the Advanced Settings tab.
4. Look for MAC address filters or the Blacklist.
5. Remove the Blink Camera IP address from the list (if you fount it in the list).
Save the changes and exit the Portal. Restart the Router and try syncing the Camera now.
While troubleshooting the Router, you may also want to refresh the device by power cycling it.
Unplug the power supply from the Router and plug it back in after a few seconds.
Uninstall Blink app
Let's now take a slight detour from troubleshooting the Blink Camera and try something with the Blink app.
The Blink app can also turn all nefarious on you due to some unfortunate turn of events. If that's the case, the best fix is to uninstall it from the device and reinstall it again.
In doing so, you get to refresh the cache memory of the device of everything Blink, giving you a new slate to work with again.
Follow these steps to uninstall the Blink app from the device:
1. Navigate to the Blink app on the Home screen.
2. Tap and hold down the Blink app tile to open the quick menu tab.
3. Select Remove (Uninstall on Android).
4. Confirm the selection by tapping Uninstall.
Give your host device a refresh, and proceed to install the Blink Smart Home app from the application store.
Try installing the Blink app on another device if the issue persists.
Hard Reset Blink Camera and Sync Module
Finally, if none of these fixes seem to alleviate the issue, try factory resetting the Blink Cam and Sync Module.
Resetting the Sync Module will reset all network preferences and connections to the Blink Cameras.
On the other hand, resetting Blink Cameras seem not to do much other than resetting the network preferences. But, doing so will come in handy in dire times.
Here's how to reset the Blink Camera:
1. Locate the Reset button on your Blink Camera. You can find it on the back of the device or, with Blink Mini, underneath the camera module.
2. Hold the Reset button until the LED blinks RED and BLUE.
3. Once the reset is complete, LED will slowly blink BLUE.
To reset the Sync Module, follow these steps:
1. Locate the Reset button on the back of the Sync Module. On Sync Module 2, you can find the reset button next to the USB port.
2. Press the Reset button using a paper clip or similar tool until the LED blinks RED.
3. The LEDs turn Solid GREEN and blink BLUE once the reset is complete.
You can now set up the devices.
And there you have it, a complete and comprehensive guide on how to fix a Blink Camera that will not connect to the sync module.
Sync issues are in some ways comparable to most other network issues on Blink Cameras, like the Blink camera not getting back online.
If you can't fix the issue with these fixes, consider the chances of a faulty Camera.
Contact the customer services of Blink for further assistance regarding hardware issues.
Returning/exchanging it for a new one would be the ideal choice.
Frequently Asked Questions (FAQ)
Why is my Sync Module not working?
Sync Module fails to work if the network is unstable or when the power supply is disruptive. Power cycling the Sync Module or resetting it could fix any such inconsistencies.
How do I update Blink Sync module firmware?
Blink Cameras and Sync Modules update themselves automatically when one is made available. All you need to do is ensure that the network connection is stable.
Where is the best place to put a blink sync module?
The ideal choice for placing the Blink sync Module would be indoors, close to the Router, and within range of the Blink Cameras.