Amazon, with its acquisition of Blink back in 2017, made Alexa their exclusive companion app (excluding the Blink app). But here's the problem - not all Blink devices support Live View on Alexa.
Blink, back in its formative stages, provided a pretty compelling value over price proposition with its subscription-free services, which was unheard of in 2017.
Though Amazon has reneged on this very promise by mandating a subscription for availing premium services, they've even worse issues to take care of, Alexa Live View support issues being one of them.
If your Blink cam Live View is not supported on Alexa, verify whether your Blink device supports Live View on Alexa. Only the Blink Doorbell supports Live View within the Alexa app. Also, turn ON the Blink SmartHome skill on the Alexa app.
This guide will help you understand why Blink Live view is not supported on Alexa and how to fix the issue.
Check Whether Your Blink Camera Supports Live View on Alexa
Even if Amazon owns Blink, and all Blink products are compatible with the Alexa app, not all Cams support Live View within the app.
Amazon justifies this lack of support with the existence of the Blink app.
Obviously, why would one want to access the Live View from an AI assistant when you get an exclusive app designed to cater to this very need?
It turns out that users (like me!) who rely on a singular automation structure to control every single Smart gadget do feel comfortable with an all-in-one solution.
The problem doesn't end with Blink alone. Even if you can access the Live View of a Blink Cam from the Alexa app, you can't just do so with any smart device at your disposal!
Excluding Smart devices like Smartphones and tabs, Amazon has clearly outlined the devices (Amazon ones) that support Live View.
Amazon devices that support Alexa smart functions and Live View include the Echo Show, Spot, Fire TV, Fire Stick, and the Fire Cube.
Coming back to the Blink predicament, you can link and command all Blink Cams with Alexa.
Some of the stuff you can do with Alexa includes voice commands, remote arming/disarming, and other basic functionalities.
But when it comes to Live View, not all devices are compatible with Alexa. In fact, almost all Blink Cameras do not support it, save for a couple, maybe three.
You can open Live View on the Blink app with Alexa Voice messages on Blink Outdoor, Indoor (Gen 2), and Mini cams.
The only Blink device that supports Live View on the Alexa app is the Doorbell.
With the compatibility constraints taken care of, let's dwell on the other necessary steps to facilitate Live View on Alexa.
Check and Enable Blink SmartHome Skill on Alexa
Simply linking your Blink Doorbell to Alexa doesn't grant you access to Live View on the app. For that, you would have to enable the Blink SmartHome skill.
When you activate the Blink SmartHome skill, you get control and access to various aspects of your Blink cam like trigger notifications and Live View.
The Blink SmartHome Skill also grants you the option to use Alexa voice commands to control the Blink Cam.
If you have already enabled this skill and for some odd reason it got disabled, you can re-enable it directly from the Your Skills section on the Alexa app. To do this, follow these steps:
1. Open the Alexa app and click on the Curtain Menu (More) from the bottom right.
2. Tap open the Skill & Games option.
3. Select Your Skills.
4. Scroll down to the Blink SmartHome Skill and toggle ON the tile.
1. Open the app and select the Curtain Menu.
2. Click open Skill & Games.
3. Scroll and select the Blink SmartHome skill.
4. Select Enable to Use.
5. You'll be redirected to the Blink Sign-in page. Enter the credentials pertaining to your Blink device.
6. Once you get the sign-in done, on the next page, select Close.
7. Then, select Discover device.
8. Select the Blink Cam you want the Blink SmartHome skill to be enabled.
Exit to the home screen. Click on the Blink Doorbell tile to view Live View.
Remove and Re-add Blink Cam on Alexa
Software glitches and connection errors, too, can topple the Live View feature on the Alexa app.
In that case, one of the best fixes to could try is to remove and re-add the Blink Cam on the app.
Either from a recent software update or as a consequence of the natural course of things, bugs and errors can slide into the app and wreak havoc.
Live View issues may just be one of the many things that could go wrong in due process.
And so, the best way to rectify such issues is to refresh the connection. Removing and re-adding Blink Cam may be your ticket out of this predicament.
Follow these steps to do so:
1. First, disable the Blink SmarHome skill from the Your Skills section on the app.
2. Next, go back to the home screen and select Devices.
3. Tap on the Blink Cam you want to remove.
4. Click on the Trash icon you remove the device or select de-register.
Exit back to the home screen, and refresh the app.
To re-add your Blink Cam to Alexa, follow the same steps as to enable the Blink SmartHome skill.
You could also integrate your Blink Cam with Alexa through the Blink app.
To do so, first, open the Blink app. Then, go to Account> Link to Alexa> Enable to Use. Follow the onscreen prompts, and you shall be good to go.
Check the Network Status
The network plays perhaps the most crucial role when talking about Smart gadgets.
Whether from a lesser hiccup like network overload or from a much-complicated bandwidth issue, the connection between the Blink Cam and Alexa can get messed up.
Regardless of the nature of the issue, when met with the Live View issue on the Alexa app, better check the status of the network ASAP!
A simple network speed test should do the trick.
You can get hold of a speed testing application either by installing a dedicated app from the app store or directly from a browser.
Perform a quick test to get a real-time status of the various network parameters like speed, latency, and signal strength.
If you notice a noticeable variance in any of these parameters, consider the chances of a flawed network.
In such cases, a mere network refresh could take care of this issue.
Power cycling your Network Router/Modem will suffice.
Start by unplugging all the cables from the Router/Modem. Leave it idle for a few seconds.
Then, press and hold the power button for a couple of seconds. Repeat this step a couple of times. Doing so will deplete the system of any piled-up static charges.
Plug back in the cables and power ON the Router/Modem. Run the speed test once again on the network.
If all the parameters seem stable enough, connect back the app and the camera. Check for the issue now.
Proximity also affects the network connection of the Blink Cam.
If the Sync Module/Blink Cam isn't placed within the acceptable distance (30 ft) from the networking device, there is a chance of encountering network issues.
Update Blink Cam and Alexa App
Regular updates are crucial for the optimal working of a modern-day gadget.
An outdated firmware version pretty much compromises the security and the integrity of the system.
Without proper security measures and failsafe protocols, the doors are open for the many bugs and errors to slide into the system and cause all sorts of troubles.
And so, it's of the utmost importance to keep your Blink cam and Alexa app updated to the latest versions at all times.
Now, Blink Cam updates automatically when an update is made available. All you have to do is to maintain a stable network connection and keep the Blink/Alexa app updated.
To update the Alexa app on your Smart device, follow these steps:
1. Open the respective app store on your Smart device.
2. Search and open the Alexa app tab.
3. Click on Update (if any) to initiate installing updates.
Restart the device after updating the app.
To update Alexa on Echo and Fire devices, go to Settings>Device Settings>Check for Updates.
And there you have it, an informative guide on Blink's Live View-based issues on Alexa.
Being able to control all your Smart gadgets with the same application/companion is a godsend in a world where manufacturers come out with proprietary apps by the minute.
Alexa is one such app, but issues are plenty to be found.
Nonetheless, there are quite a few troubleshooting fixes that you can try when met with one such issue, such as the Live View not supported issue.
If you still can't get over the said issues, feel free to contact the customer services of Amazon for further assistance.
Frequently Asked Questions (FAQs)
Why won't Alexa show my Blink camera?
Alexa fails to recognize Blink Cams as a result of minor software bugs and errors. Connection issues can also contribute to the said issue. To fix this issue, try removing the Blink device from Alexa and then re-add it again. Check for network issues, too, while you're at it.
Does Blink work with Echo dot?
Yes, Blink Cams does work with an Echo dot. Though limited on the features, you could use voice commands to bring about changes and control the Cam.
How can I watch my Blink camera on my TV?
To access Live View of your Blink Cam on your Smart TV, first, download the Alexa app and log in to your account. Then, enable the Blink SmartHome Skill on the app to watch your Blink Cam.