Blink Cameras are known to excel quite splendidly in most aspects pertaining to a Smart Home Monitoring Camera. But it can get erroneous at times, and may even cease to work.
That's precisely what happened to my Blink XT2 Cam a while back, it just wouldn't work. Fortunately, though, I did get it to work as usual after I was able to pinpoint the root cause. Here's how I did it:
If your Blink Camera is not working, power cycle the device and check the batteries. Check the LED indicator for possible error statuses. Also, check for issues with the network. You could try deleting and re-adding the Camera from the app.
Here's a brief look at the various scenarios by which a Blink Cam stops working:
|Scenarios||Causes and Fixes|
|Blink Cam not recording||Check if it is armed first. Power issue; check and replace drained batteries|
|Blink Cam lighting up but no clips recorded||Network issue; check and refresh the Router/modem|
|Blink Cam unresponsive on the app||Connectivity issue; move the Blink Cam closer to the Sync Module|
|Other scenarios||Delete and re-add the Blink Cam on app|
Here's a more detailed guide on how to fix a Blink camera that stops working:
Check the LED Indicator on Blink Camera
Status LEDs are the first line of indications of problems on your Blink Camera.
And they indicate a whole host of issues, including battery problems.
Hence, it is only imperative to check and verify the issue you are currently experiencing on your Camera.
For all we know, what's troubling the Camera may not be the batteries. Maybe the connection is at fault or some other parameter.
Blink Cameras have LED indicators located right next to the camera module. They can exhibit a wide gamut of colors to indicate various statuses of the device.
Here are the many indications that you can expect on a Blink Camera:
|Status LED||Indication||Alternate Indication|
|Solid Green||Connected to a Network||-|
|Flashing Green||Searching for network||-|
|Blinking Red||Low Battery (5-6 blinks)||Setting up the device/Resetting|
|Solid Red||Network Issues||Not connected to a network|
Now it's clear that what we want to see on the Blink Cam is the Solid Blue led that indicates that everything is fine and the Camera is recording as intended.
If the Camera has acquired an issue, the LED indicator will display the corresponding color of that indication.
The indication for battery issues on Blink Cameras is a Blink Red LED. But if it displays another color, say the Solid RED status, the problem is with the network on Blink.
Here's a video walkthrough to fix your blink camera not working,
And with this knowledge, let's now check out the various fixes for the different issues that may come up a on your Blink Cam:
Check the Batteries on Blink Camera
Making ill-advised decisions, like installing the wrong batteries on Blink Camera, can land you in a slew of trouble, most notably, not being able to operate the Camera anymore or not detecting motion activity.
Blink recommends using AA lithium 1.5 V batteries on their devices. Do not use rechargeable batteries like Lithium-ion or Alkaline batteries since they can underpower the Camera.
The Energizer AA Lithium batteries are an ideal choice for powering Blink Cameras.
If you have installed a drained battery or the wrong one, in addition to the blinking RED LED, you can also see a low battery indication banner on the Blink app.
The low battery banner popping up on the Blink Cam can also be a byproduct of an erroneous firmware update. And so, it is advised to keep your device and Blink app updated at all times.
No worries! You can always check and replace/reseat the batteries on your Blink Camera. And it is also of the utmost importance to place the batteries in the intended orientation on your Camera.
Here's how to replace the batteries on your Blink Camera:
1. Unplug the Camera from its holder/mount.
2. Remove the silicon patch covering the Back Plate latch (if any).
3. Using the supplied Removal tool, unscrew the latch to free the Back Plate.
On select models, like Blink XT/XT 2, you can remove the Back Plate by sliding the latch in the direction mentioned on the Plate.
4. Remove the batteries and install fresh ones in the orientation mentioned on the battery holder.
5. Reinstall the Back Plate.
Power ON the Camera and check for the issue now.
A healthy pair of AA batteries can give you about two years of battery life on Blink Cameras. Of course, longevity is susceptible to how long you plan to arm your Blink Cam and how you make use of the features.
Power Cycle Blink Camera and Sync Module
Refreshing Blink devices can be an effective fix for most issues.
Bugs and other temporal inconsistencies can interfere with the Blink Cam operations and halt services indefinitely.
Maybe the Blink Camera may not be at fault per see. Another cog that integrates Blink devices and makes them work as a whole is the Sync Module.
Blink Sync Module, like Blink Cameras, also comes with a pair of status LEDs that indicates various problems. One prominent issue with the Sync Module is the flashing green light that indicates network issues.
Regardless of the device, a power cycle test could be your answer for this issue.
Power cycling your device is pretty much rebooting it, but with the added advantage of draining it free of all pent-up static charges.
Here's how to power cycle Blink Cameras and Sync Modules:
1. Open the Back Plate of your Camera and remove the batteries. On the Sync Module, unplug the power Cable from the device and the power source.
2. Leave it to rest for a good few seconds; 45 secs should do.
3. Reinsert the batteries, and plug the power cable back into the power outlet and the Sync Module.
Wait for about half a minute and power ON the devices. Check for the issue now.
You may also want to check the condition of the USB power cable and the USB power adapter used for powering the Sync Module. If you find any signs of superficial damage, replace the worn-out ones for fresh ones.
Refresh the Network Connection
Blink Cameras need a healthy and stable network connection to work.
In case of server outages or instability on your network, the Cam will become unusable. The blinking green LED on the Blink Cam is a good indicator of network issues.
Lackluster signal strength, dropping network speeds (especially upload speed), and booming latency are a few signs of a failing Wi-Fi internet connection, which in turn leads to motion detection issues as well.
You can test the status of the network by running a speed test on it. You can get one on the application store or access it from a browser on your mobile device.
Once the test is complete, you will get the status of various networking parameters like speed and signal strength.
If the speeds, the latency, or the signal strength is not up to the mark, best if you refresh the network.
Power cycling the Router/Modem should do the trick:
1. Remove the power cable from the Router/Modem.
2. leave it to rest for about a minute or so.
3. Press and hold the various buttons on the Router for a couple of seconds. Repeat this step a few times.
4. Plug back in the cable and power ON the device.
Run back the speed test once again on the network. If the parameters seem stable enough, and the network seems to provide a solid internet connection, connect the Blink devices and check for the issue now.
Move the Blink Camera Closer to the Sync Module
Most Blink Security Cameras connect to the internet not directly but through the Sync Module.
Hence, it is necessary to position the Sync Module and the Camera closer to each other so as to negate connectivity issues.
A Sync Module can accommodate up to 10 Blink Cameras located within a radius of 100 ft.
You can actually check the signal strength of the connection between the Camera and the Sync Module through the Blink app.
Here's how to do so:
1. Open the Blink Home Monitor app and tap on the Settings icon of the associated Blink Camera.
2. Select General Settings and scroll down to the Network tab towards the bottom.
Check and verify that the Camera to Sync Module tile shows 3-bar signal strength.
If the strength is less than that, reduce the distance between the Sync Module and the Camera
The closer the proximity, the better. The same can be said in the case of the Sync Module and the Wi-Fi network Router as well.
But remember that several factors can influence the signal strength of the connection.
Other wirelessly transmitting gadgets in the vicinity of the Blink device can induce interference in the connection.
Opaque objects and solid partitions can also dwindle signal strength.
Delete the Blink Camera from Blink System
Removing and reinstalling the Blink Camera from the Blink system on the Blink app is a tried and tested fix for battery-based issues.
Once you remove the Blink Camera from the app, you will essentially delete all the associated preferences of that Camera from the app.
Doing so gives you a clean slate to start over again and forgo all the issues troubling the Camera.
Follow these steps to delete a Blink Camera from the Blink app:
1. Open the Blink app and tap open the Camera Setting tab.
2. Select General Settings and scroll to the bottom to select Delete Device.
3. Confirm the selection by tapping Delete.
When the Camera is Offline:
1. Open the app and tap on the Camera Offline banner.
2. Select the Delete tile from the bottom of the message.
3. Confirm by selecting Delete.
Before you add back the Camera once again to a Blink System, perform a factory reset for good measure.
You can find the Reset Button right next to the battery compartment on most Blink Cameras. On the Blink Mini Camera, the Reset button is present underneath the Camera module.
Press and hold the Reset button until the LED blinks RED and BLUE lights. The LED turns BLUE once the reset is complete.
How to Add Blink Camera to Blink App
After removing the Camera from the Blink System, give it a good few minutes before you add it again.
Follow these steps to add a Blink Camera to a Blink System:
1. Open the Blink app and tap on the '+' Add Device icon towards the top right.
2. Tap on the Wireless Camera tile to add the Camera to a Sync Module.
In the case of a Blink Mini Camera or a Video Doorbell, choose accordingly. Doing so will not connect them to a Sync Module.
3. Enter the Device Serial Number by scanning the QR code from the back of the device or manually entering it.
4. Successful connections will result in the Camera Added message. Click on Done to complete the setup.
Blink Cameras can become unresponsive and unwieldy due to several different reasons.
From a drained battery to proximity-based issues and connectivity conundrums with the Sync Module, the reasons are plenty for the Blink Camera to go wayward on you.
Fortunately, fixing this issue is quite simple. The many solutions I have expanded on in this article will help you resolve this issue in no time.
In case of hardware issues, feel free to contact the customer services of Blink for further assistance.
Frequently Asked Questions (FAQ)
How do I manually reset my blink camera?
To factory reset a Blink Camera, follow these steps:
1. Locate the Reset Button on your Camera. You can find it either on the back or underneath the Camera module.
2. Press and hold the Reset button until the LED flashes RED.
3. Once the LED blinks Blue, the reset is complete.
How to contact Blink Customer support?
You can raise a quarry or submit a request through Blink Technical support. If you prefer to contact them, call 781-332-5465 or use the toll-free number 1-833-392-5465.
What happens if I delete my Blink Sync module?
If you delete a Sync Module from a Blink System, all the cameras connected to that Sync Module become dormant and unusable. You can use them again once you connect them to a Sync Module.