Are you facing difficulty opening the books you have added to your Kindle? If so, you have come to the right place.
Here's how the issue goes: once you tap on the book, Kindle either gets stuck or shows the prompt that the book is 'Opening' perpetually.
We have researched, tried, and tested quite a few troubleshooting steps to fix this issue. And they do work!
If your Kindle Book gets stuck on opening, first, refresh the Kindle Reader. Then, search and open the Book from the Search bar instead of accessing them from the Library. Check for network issues on the Kindle and update the firmware version. Refreshing the account sync settings could also help.
Keep reading to know why your Kindle is unable to open your Books, and how to execute the troubleshooting methods mentioned above.
Why Kindle Won't Open Book
Most users experience this issue with the book they are currently reading.
This could be due to an automatic update taking place while you were reading a book or due to some software glitch.
Other plausible reasons why you could be facing this issue are poor network connection, incomplete downloads, or lack of storage space.
If you have a Wi-Fi connection that is not strong or steady, your books might not open on your Kindle device.
So you need to make sure that your internet connection is stable to get the best experience possible.
If you have copied the file or book from another device to read it offline on Kindle, it could be likely that the copy was incomplete.
As a result, opening the book or going past a certain page triggers this issue.
To eliminate this possibility, you can delete the file and download the book anew on your Kindle device.
All devices require some amount of free storage space for efficient functionality. When there is a lack of free space, your Kindle can get slow and might not operate smoothly.
You can check the available storage space by following the steps below:
1. On your Kindle device, open 'Menu'.
2. Go to 'Settings' and select 'Advanced Options'.
3. Now, tap on 'Storage Management'.
Here you can see how you have used the available storage space. You can remove files that you do not need to clear up space for the files you need.
If your Kindle is prone to freezing often, then some of your books might start acting up.
Restart the Kindle Reader
The first troubleshooting step you need to execute is a simple restart of your Kindle Reader.
This step is to resolve any software issues that your Kindle has, as a soft restart will reset the Kindle software.
Refreshing the Kindle happens to also be a potent fix for resolving the infamous Kindle store unavailable issue.
To do a soft restart of your Kindle Reader, follow the steps below:
1. Press and hold the power button until a dialogue box appears or until the screen goes blank.
2. Continue holding the power button for 40 seconds and then let go.
3. After a few seconds, the charge indicator light should turn back on and the device will reboot.
Check if a soft reset has resolved the issue.
Search and Open Books From the Search Bar Instead of Accessing Them From the Library
This is a temporary workaround that seems to work for a lot of Kindle users. If you do not mind the extra steps to access your book, this is the fix for you.
As it turns out, if you search and open the book in question from the search bar instead of accessing it via the library, there seems to be no issue.
If this fix works for you, then the issue is purely a software glitch that requires further input from the Amazon team.
But hey, if this works, at the very least, you can access your books, and doesn't make your device completely unusable.
Delete and Resend the Book to Kindle
Another troubleshooter you can try is to delete the book from your device and resend it to your Kindle from your Amazon account.
To do this follow the steps below:
- First, delete the file from your device.
- Now, restart the device.
- Then, go to 'Manage Content and Devices' on your Amazon account and navigate to 'Books'.
- Here, you have the option 'Deliver to Device'.
- Deliver it to your Kindle device.
Keep in mind, if this is a book that you have taken from another device and not purchased from Amazon, you will not be able to recover it from your Amazon account.
You can also try redownloading the book if you are having problems opening a book from the device tab.
To do the same, follow the steps below:
- From the device tab in your library, press and hold the title of the book you want to delete.
- Now, tap on 'Remove from Device'.
- Tap the Cloud tab and then tap the item to download the file again.
- If you see an error message while downloading the file from the Cloud tab, tap the title again to restart the download.
Check for Network Issues on Kindle
If your network connection is weak or not steady, your experience might suffer. So always make sure your network is sound.
In the wake of an unstable/weak network connection, your Kindle might contract issues such as Kindle won't connect to store and so on.
And so, it is of the utmost priority to maintain a steady network connection.
You can check your network strength and connectivity by following the steps given below:
1. On your Kindle, go to the home screen.
2. Ensure the Airplane mode is turned off.
3. Now, tap on 'All settings' and then on 'Wireless'.
Here, you can see your Wi-Fi network and the signal strength of the network.
You can also do additional checks to make sure your network is sound. One such check is connecting another device to your Wi-Fi network to make sure that your internet is working.
If you are continuously getting network issues, you can reset the router and restart the Kindle as well by following the steps given above.
To reset your router, follow the steps below:
- Power off your modem (and Wi-Fi router if separate).
- Disconnect the power cord and let the device idle for 2 minutes.
- Reconnect the power cable and wait for all the LED indicators to stop blinking.
- Try connecting your Kindle to check if network issues are resolved.
If you are still unable to connect to the network even after a soft reset, try forgetting the Wi-Fi network on your Kindle device and rescan to connect once again to the Wi-Fi network to restore functionality.
Update Kindle Reader
If your Kindle eReader is running on an older firmware version, then this might be the cause of the issue that you are facing.
If so, do yourself a favor and update the firmware version immediately.
To check if there are any updates for your Kindle, follow the steps below to check for any latest software versions:
1. On your Kindle, go to 'Menu' and open 'Settings'.
2. Tap on 'Device Options' and further 'Advanced Options'.
3. Here, you can see the option 'Update your Kindle'.
This option should show you if you have any pending firmware updates else it will be grayed out.
You could also consider downgrading the Kindle Firmware version for issues such as Send to kindle not working.
Refresh the Account Sync on Kindle
You can also try refreshing the account sync on your Kindle.
Kindle uses Whispersync to download pending books, notes, highlights, and software updates and back up your furthest page read.
And so, issues with Account sync may be harmful to your device.
For this process, you will have to be connected to the internet.
To refresh the account sync on Kindle, follow the steps below:
- From the home screen on your Kindle, swipe down to open 'Quick Actions' or select 'Menu'.
- Select the 'Sync' icon or the 'Sync and Check for items' option.
- If you have an active internet connection, this process should get executed.
- Check if you can access your Books now.
Factory Reset Kindle
Factory Resetting is the last resort option that you should attempt only if you have tried all the other troubleshooting methods outlined in this article.
It is because resetting your Kindle to factory default will erase all data and configuration stored in the device.
So it is advised to back up all necessary data before executing a factory reset.
And such an all-inclusive fix may also come in handy for issues such as Kindle Unlimited not working.
To do a factory reset of your Kindle device, follow the steps below:
1. On your Kindle device, open 'Settings' and navigate to 'All Settings'
2. Then choose 'Device Options'.
3. Tap on 'Reset' (Reset to Factory Defaults for Kindle Fire) and then tap on 'Yes' in the following pop-up window.
Check if your issue has been resolved
Your Kindle device will take a few minutes to reset.
It is recommended to charge your Kindle device well above 80% before you start this process. Running out of charge during the reset process will lead to more complications.
Kindle stuck on opening books is indeed a common issue.
However, as it turns out, most users can circumvent this issue by searching for the item in question on the search bar instead of accessing it from the Library.
Additionally, make sure that your payment or subscription is still valid or current.
If none of the fixes in this article has enabled you to access your content, then you should contact Amazon experts to have the issue fixed.
You can either dial the customer service phone number (1-888-280-4331) which is accessible 24/7.
Or you can start a live chat at the official Amazon website or send Amazon customer service an email via firstname.lastname@example.org.
Frequently Asked Questions (FAQ)
How do I fix a stuck Kindle?
If your Kindle is unresponsive, press and hold the power button until the screen flashes. Then let go of the power button. Your Kindle should restart and you can go back to reading again. Make sure you keep your Kindle's charge at a sufficient level.
Why does my Kindle keep freezing?
Often, Amazon Kindles freeze as a result of low battery. When your Kindle is low on charge, connect the device to a power source. Keeping the charge level healthy is important in preventing your Kindle from freezing.
Why is my Kindle frozen and won't turn off?
If you are unable to turn off your frozen Kindle, try sliding the power switch and holding it for 20 seconds to force the Kindle to reset and power off. If the Kindle battery level is almost null, you might not be able to do this. So, charge your device for some hours if you are unable to power it off.