Lately, I have noticed that some of the activity zones I set for my Blink camera have not been working properly and have bombarded me with baseless push notifications.
This stresses me out a lot, considering I use my Blink cameras for home surveillance and if my blink zones are not working then that means my security is compromised.
With a little bit of surfing on some forums, I got to know that this is a common issue faced by quite a few users.
So I figured I make this one-stop troubleshooting guide on how you can rectify this issue of Blink camera activity zones not working.
If your Blink activity zones are not working, reposition and mount the camera in a favorable position with not a lot of constantly moving obstacles. Adjust motion sensitivity according to the field of view and update the Blink app and firmware. If the issue persists, contact Blink support.
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Reposition the Blink Camera
The position of your Blink camera can severely impact the performance of activity zones on your Blink camera.
If your camera is placed in an area covered with constantly moving objects such as trees or flags, the activity zones will simply cease to work properly.
It can result in situations anywhere from getting bombarded with constant motion notifications, to no notifications, raising questions of motion detection discrepancies.
Of course, it is not feasible to only put up Blink cameras in areas that tick all the boxes that enable proper detection.
But the fact remains that tech hasn't evolved to a point where it can consistently differentiate between a moving tree and a similarly moving object 100% of the time.
Even shadows of moving objects are bound to cause a lapse in decision-making for triggering the activity zones.
The best way to counter this is to position the Blink camera in such a way that the constantly moving obstacles are reduced to a minimum.
You can also try carefully fine-tuning your gray zone detection settings using the advanced settings of activity zones for a personalized result.
To access the advanced settings for your activity zones, follow the steps below:
- Open the Blink app on your phone and log in to your Blink account.
- Tap on the settings icon beside the Blink camera you would like to configure the activity zones.
- Navigate to the Motion Detection tab, where you will find the option for Zones.
- Tap on Zones and configure the gray zones as per your preference.
- Switch over from Basic to Advanced to fine-tune your gray zone preferences.
Ensure the Blink Camera Mount Is Sturdy
Not many consider the mount when a feature such as activity zones doesn't work for their Blink camera.
But the mount and its level of stability are key when it comes to a feature that relies on detection and gray motion zones.
If the wall mount you have used for your Blink camera vibrates or frequently moves in the wind or other weather phenomena, it can change the gray zones.
This is, in most cases, the root cause for most Blink cameras failing to properly delegate gray zones and push notifications with every minute movement in the field.
Make sure the mount used is of great quality. I recommend using a popular mount like the Gresur Blink Outdoor Camera Wall Mount, or an official mount from the Blink store.
Just as important as the quality of the mount, is how firmly it is attached to the wall.
Make sure the attachment is sturdy enough even for the toughest of weather.
Only after the mounting should you try configuring your activity zones for the best possible results.
You can even go deep into the settings, to the advanced zone settings to further fine-tune your gray zone areas afterward.
Adjust Sensitivity Settings
Blink cameras have an excellent motion sensor built-in to detect motion.
Since it works on the principle of detecting heat that is moving in the field of view, there is no optimal sensitivity value for all scenarios.
Without setting a custom sensitivity for your Blink camera, the motion sensing can at times go haywire depending on the field of view.
So it is best to find out the best sensitivity as per the field of view of the camera, on a trial-and-error basis.
To access the sensitivity settings for your activity zones, follow the steps below:
- Open the Blink app on your phone and log in to your Blink account.
- Tap on the settings icon beside the Blink camera you would like to configure the sensitivity.
- Set the sensitivity value using the Sensitivity bar under the Motion detection.
- Once configured successfully, tap on the save button on the top right menu bar to retain the setting.
This is bound to take a bit of time out of your schedule, but it will be worth it in the long term.
Update Blink Firmware and Blink App
Blink cameras, being smart cameras, are bound to software in the same way as they are hardware products.
This means that Blink can easily push features over the air and further enhance the utility of the device.
But this also means that bugs and other software-related annoyances are bound to creep in along with a feature drop.
Updating your Blink camera firmware and the Blink app to the latest available version can help in patching out a lot of bugs that have been reported.
The main method Blink uses to push these firmware updates for Blink cameras is via the Blink app, which is one more reason the app is imperative to the experience.
To keep your Blink app updated to the latest available version, follow the steps below:
- Open the application store on your compatible smartphone or tablet: App Store if on an iOS device or Google Play Store if on an Android device.
- Using the search bar on the top of the store homepage, search for the Blink app.
- From the search results listed below, tap on the relevant result that takes you to the application page of the Blink app you have installed on your phone/tablet.
- If there is an Update option visible, tap on it to start the update process.
- If there is no such option, then you are probably on the latest available version.
If you are using an older phone or tablet that is more than 3 or 4 years old, it is possible that the latest updates might not be available for you.
In such cases, it is best to install the application on a newer device.
As for the firmware updates for your Blink camera, the application will automatically update it if it finds a newer version than what is currently on the camera.
Contact Blink Support
If the above steps fail, then it is best to contact Blink support and seek professional guidance.
They can be of great help to identify issues such as core defects in your Blink camera unit, or some settings that you must have missed on your Blink app settings.
If the issue is with the hardware of the Blink camera, then you can ask for a replacement of the unit and ultimately fix your issues with activity zones.
I hope my article on how to fix your Blink camera's activity zones not working has been a helpful read and has aided you with the same.
Have a good day!
Frequently Asked Questions (FAQ)
Can you use two Blink cameras at once?
You can control unlimited Blink cameras using a single Blink account by subscribing to the Blink Plus plan. Controlling multiple cameras is not possible with the free plan or the Blink Basic plan.
Are Blink Activity Zones and Blink Privacy Zone the same?
Blink activity zones and privacy zones are two separate features and are not the same thing.
Blink activity zones let you select certain gray zones in the field of view of your Blink camera which won't trigger motion alerts when motion is detected.
Blink privacy zone lets you create certain zones in the field of view of your Blink camera which is removed from the video footage you can view, like a window or a neighbor's door.