I have made use of the Remote functionality of the Starlink app on quite a few occasions when away from home. And it never fails to get old.
In fact, it affords me the luxury of controlling most aspects of the service even when not connected to the Starlink network.
Here's how to do it.
To remotely connect to the Starlink app, first, connect the app to a different network (cellular or WiFi). Open the app and tap on the account icon to enable remote access. If the status changes from disconnected to Online, you've successfully connected the Starlink app remotely to your service.
How to Use Remote Access on Starlink App
Even if you can access most aspects of the Starlink app while connected remotely, you can't use a couple of features like speed tests and obstruction detection.
As with remote access on any other gadget, the fundamental element of Remote access on the Starlink app is to control and monitor the Starlink router from anywhere, anytime.
Usually, you would have to be connected and synced to the Starlink network to configure the service.
But now, with Remote access, all you need is a stable and working internet connection and the Starlink Dish/Router to be up and running.
You also don't lose much when you operate the Starlink app remotely, which is quite rare with networking devices.
Here's how to get the Starlink app to run remotely:
1. First, connect the host device to an external network like the cellular service.
2. Open the Starlink app. You can notice that the status of the service is Disconnected.
3. Tap open the Account icon.
4. Below your Account details, see if you can find the 'Connecting to your Starlink Remotely' message (it will appear only if the Starlink app is disconnected from the Starlink network).
5. Click on the 'X' button to exit the tab after a few seconds.
6. If the status now reads Online, you've successfully connected to the service remotely.
Now you have successfully connected to your Starlink Router remotely. Let's now take a look at the various functions you can and cannot do when connected remotely:
If you have trouble connecting the app remotely, retry the process after checking the network connection. This time, wait a little longer in the Account tab (step 4).
What You Can and Cannot Do While Connected Remotely
Here's a glimpse of things you lose and get to keep when connected remotely to the service:
|Monitor Network Characteristics||Run a Speed test|
|Enable the Stow feature||Check for Obstructions|
|Reset the Network|
|Rename the network and set a new password|
|Pre-heat the Dish for Snow|
As evident from the table, you do get to keep and use most features of the Starlink app when connected remotely.
And what you lose when in the process is pretty self-explanatory.
Monitor the Network Statistics
One of the crucial aspects of using a companion app is to monitor the statistics of the associated service on demand.
And Starlink has been kind enough to keep the Stats feature on the app, even with remote access.
The Starlink app isn't the best when it comes to statistics tracking. But it does cover the basics.
To monitor the stats of your Starlink network, follow these steps:
1. Open the app and log into your account.
2. Click on the Stats tab.
Here, you can find various characteristics of your network like Uptime and Usage.
Configure the Network
Reconfiguring network parameters like SSID and password predominantly had to be done through a web portal on your PC.
Things have changed a lot in the past few years, and network services nowadays do allow users to configure the network wirelessly.
But then again, you have to be connected to the network to do so.
With Starlink, however, you can reconfigure the network even if you're away from the service.
Here's how to do so:
1. Open the app and select the Settings option.
2. Under the WiFi Configuration tab, tap on the Change Name/Password tile.
3. Change the SSID and the password to your liking.
4. Select Save once you have finished doing so.
You can also change the SSID and password of your Starlink Network by performing a factory reset on your Router.
On Round dishes, press and hold the reset button on the bottom of the router until the LED turns Blue. On Rectangular Dishes, power cycle the Router three times successively to initiate a reset.
Enable Stow Mode
One of the most eccentric features of the Starlink Dish is that it can move on its own. You can observe this for yourself when you set it up for the first time.
As you may know, the Starlink Dish is highly compact and portable. You can get it ready for travel by enabling a feature that folds it into a more compact stance.
You can do so by enabling Stow mode from the Starlink app. And yes, you can do it remotely.
Here's how to do so:
1. Open the app and click open the Setting tab.
2. Scroll down to the Stow tile.
3. Toggle ON the feature.
You can disable Stow after about 15 mins of enabling it.
Preheat the Starlink Dish
Yet another staple feature of the Starlink Dish is its ability to melt snow that could hinder communication.
You do so by enabling the said function from the Starlink app.
And it's safe to say that you can enable this feature even when you're away from the network.
Here's how to do so:
1. Open the app and tap open the Setting tab.
2. Scroll down to the Snow Melt Configuration tab.
3. Select Pre-Heat and tap on the Save option.
You could also opt for the Automatic option from the Snow Melt Configuration tab to automatically detect and heat the Dish to dissipate snow.
Cannot Run a Speed Test
The Starlink app houses a proprietary speed testing feature that lets you know the real-time speed of the network.
Unfortunately, though, this feature is unavailable when in remote access.
Obviously, for the app to calculate the speed of the Starlink network, it needs to be connected to the network in the first place.
And with Remote access, we know that that's not the case.
Cannot Check For Obstructions
As in the case of the speed test, the check for obstructions feature requires the app to be connected to the Starlink network.
Moreover, the Check for Obstructions feature requires you to be physically around the Starlink Dish to scan and survey the premise for obstructions.
Starlink App Remote Access: Troubleshooting
Even if remotely accessing the Starlink service through the app may not sound like a difficult task, things can go south sometimes.
May it be with network-related issues or lack of updates, the Starlink app can be buggy sometimes and hinder remote access.
Regardless, you can try out some troubleshooting steps to rectify this issue.
Let's check them out, shall we?
Refresh the Device and the Network
Rebooting the associated device when met with issues may be the most preliminary yet effective way to resolve the issue.
The same goes for issues on the Starlink app. And since the whole Remote access ordeal is associated with internet connectivity, you might as well refresh the network while in the process.
A power cycle test will do the job. Power down the device and turn it back ON after a few seconds.
In the case of network connectivity, try refreshing the connection by switching the network OFF and back ON again.
You could also try switching the WiFi network to rectify this issue. Go to the Settings tab of the device and change the WiFi network to a new one.
Check for Updates
Outdated firmware versions can also trigger the app to be unresponsive to remote access.
If that's the case, better check for firmware updates. Keeping your device and the app updated helps maintain the security integrity and topicality of the features.
Here's how to update the Starlink app:
1. Open the appropriate application store on your device.
2. Search for the Starlink app.
3. Open the Starlink app tile.
4. Click on Update.
To update your host device, go to the Settings tab and search for Software Update. Run a scan for updates and execute them, if any.
Uninstall and Reinstall the Starlink App
If things don't seem to get better, as a last-ditch effort, try uninstalling the app.
By uninstalling the Starlink app, you essentially get to remove all the associated files, including any malicious ones, from the system.
You also get to refresh the cache memory that may host erroneous files.
Here's how to uninstall the Starlink app from your device:
1. Locate the Starlink app on your Home screen.
2. Press and hold the Starlink app icon to bring up a drop-down menu.
3. Click on Remove (Uninstall on Android).
4. Confirm your selection.
Restart the device after the uninstall.
Once you remove the app from your device, reinstall the app once again and log in to your account.
Accessing your Starlink service remotely through the Starlink app is quite the feat.
And doing so is not as hard as you may think.
In this article, we go through all the associated steps involved in remotely accessing Starlink and what you can do while you are at it.
Sure, you can't enjoy the full-fledged services of the app while in remote access, but that's a given under such circumstances.
Included, too, is a brief troubleshooting guide to get you through resolving issues with remote access on the Starlink app.
Frequently Asked Questions (FAQs)
Can I log into my Starlink router?
You can access the Starlink Router settings from the Starlink app. Open the app and select the Settings tab to do so. Then, you can change the network name and password along with several other settings.
What is Starlink bypass mode?
Starlink Bypass mode allows you to use third-party routers with the service. It essentially turns OFF the Starlink Router services and passes on the network privileges to the external router.
How many devices can connect to Starlink?
You can connect up to 128 dives to the Starlink Router simultaneously. Although, it would be imperative to not do so if you value the speed and the latency of the network.