Are you unable to find cable channels on your Toshiba Fire TV? This happens to be a very common issue on Toshiba Fire TVs.
There are also claims of live local channels disappearing from the channel guide while the settings show that there are no antenna channels.
And from my recent experience with this issue on my Toshiba Fire TV, fixing it up isn't that bad of a task.
If your Toshiba Fire TV cannot find cable channels, first, power cycle your Fire TV. Make sure you have switched to the right input and scan for channels. If the issue persists, check and update the Fire TV firmware. If these don't work, factory reset the Fire TV or contact the cable company for further assistance.
Keep reading for more information on how to execute these troubleshooting solutions.
Switch to the Right Input On Toshiba Fire TV
Are you a new user who is setting up your Toshiba Fire TV? If so, it's possible to get lost in selecting the right input source.
It is best to go through all the available inputs before you start troubleshooting on the internet to make sure that the source is in fact not reflecting on your Fire TV.
If you have already set up your local channels and cannot find it now, check all available inputs anyway.
To switch between inputs on your Toshiba Fire TV, follow the steps below:
- Press the 'Home' button on your Fire TV remote.
- Scroll down to the 'Settings' option and select it.
- Scroll right to the 'Devices' option and select it.
- Select the TV option and then select the HDMI control option
- Switch between the HDMI input sources and check if you have a feed.
How to Scan Channels on Toshiba Fire TV
There are two ways you can view local channels on your Toshiba Fire TV.
The first is via a cable input to the Fire TV. The second is an antenna that can feed local channels to the Fire TV.
You can scan for activity from both of these sources using the 'Scan Channels' function on Toshiba Fire TV.
Below are the steps to scan for a source on the Toshiba Fire TV:
- Connect a supported live TV source to the input of your Fire TV via a coaxial cable.
- Once connected, click on the 'Home' button on your Fire TV remote.
- Scroll down to 'Settings' and select it.
- Scroll right and select the TV/Live TV option.
- Depending on the Live TV signal source, select 'Antenna' or 'Cable'. This selection might be absent in certain models of Fire TV.
- Select 'Channel Scan' and follow the instruction on the screen to finish the setup.
If your Fire TV is unable to detect any live TV sources. Then the source might not be compatible with your Fire TV or something might be wrong with the setup.
Ideally, to browse the content that is airing live, you can use the 'Live' tab or the 'On Now' row on your Home Screen.
The Fire TV Channel Guide button on the Remote is also intended for this purpose.
If you are still unable to find your source, fret not, following through on the troubleshooting solutions below will most likely be fruitful.
Check the Cables and the Power Supply
How have you made the connections to your Toshiba Fire TV? Certain connections might not work for certain models of Fire TV.
The most suggested setup is to connect the TV to a high-definition cable box via an HDMI cable.
The cable box is fed with a coax cable which provides the live TV feed. This setup has worked for most users.
A cable box is a suggested intermediate between the coax feed and the Fire TV itself.
Even though the Toshiba Fire TV has a coax input, directly inputting the coax to this port does not work for most users.
However, there are users who can access cable input via this direct coax port in the Fire TV.
So do not be hesitant to try. But you will need a cable box remote to change the channels or access any settings.
Either way, check and make sure the cable is in good condition before you connect it to the aforementioned devices.
If you do come across signs of wear and tear or corrosion on the cable or the cable leads, replace the worn-out cables with fresh ones immediately.
Do this check for the power supply and the power cable as well.
Power Cycle Toshiba Fire TV
Power cycling your Toshiba Fire TV falls among the first solutions you should implement if you haven't done so yet.
If your local channels disappeared out of the blue, maybe, they will come back once you restart.
Power cycling is a great way to reconfigure your Toshiba Fire TV if there are any issues with both the software and hardware like Toshiba Fire TV keep turning OFF by itself.
Follow the steps below to power cycle your Toshiba Fire TV:
- Unplug the power cord of the Toshiba Fire TV from the power socket.
- Let the device stay powered down for at least a minute.
- Now, plug the Fire TV power cord back into the power socket.
- Let the TV initialize and power back up. Let the Fire TV be left idle for at least a minute before you check for the channels.
Update Toshiba Fire TV
Did you lose your local channels after an update of your Toshiba Fire TV? Or maybe there is a pending update available that you have put off for a long period of time.
Firmware updates are crucial for the optimal operation of your Toshiba Fire TV.
You should be running the latest available firmware to keep your device and details secure. Failing to do so can trigger issues such as Toshiba Fire TV critically low on storage message to pop up.
Amazon and Toshiba teams frequently roll out updates and patches to keep up with ever-changing security standards and protocols.
Applications are also subjected to over-the-air updates depending on your configuration, so you need to update your Fire TV to experience the latest version of the applications.
You can check for available updates and update your Toshiba Fire TV by following the steps given below:
- Open 'Settings' on your Fire TV.
- Click on 'Device & Software'.
- Now, click on 'About'.
- Further, click on 'Software version' and select the 'Check for System Update' option.
- If you have any pending updates, you need to click on 'Install' when the pop-up comes up on the Fire TV screen after it checks for updates.
If you are confident that you lost your local channels after a recent update of your Toshiba Fire TV, then you should contact the Amazon Support team to downgrade or receive specific instructions to restore local channels.
Factory Reset Toshiba Fire TV
If you have gone through all of the troubleshooting solutions mentioned above and still cannot resolve the channel issue, then it might be time to factory reset your Toshiba Fire TV.
Factory resetting your Toshiba Fire TV will erase all personal optimizations, and remove all downloaded and added data from its storage space, returning the device to factory defaults.
So, if there is any content in your Fire TV that you need, such as photos, videos or other files, you need to back them up before factory resetting.
However, additionally installed applications will be removed from your Toshiba Fire TV during the factory reset process.
Hard resetting your TV happens to also be an efficacious fix for rolling green screen issues on Toshiba Fire TV.
To factory reset the Toshiba Fire TV, follow the instructions below carefully:
- As before, go to the 'Settings' tab and click on 'Device & Software'.
- Now, find and click on 'Reset to Factory Defaults'.
- Select the 'Reset' option.
- Press the 'Play/Pause' button on your Fire TV remote to begin the factory reset process.
- Once reset, configure your Fire TV as you did the first time you purchased the device, and try setting up the local channels using the 'Scan Channels' function.
Contact the Cable Supplier for Issues with the Cable Box
If you have already factory reset your Toshiba Fire TV and are still unable to restore the local channels to the TV, then the issue could lie with your cable supplier.
Factory resetting should fix and reset all issues with the Toshiba Fire TV.
Make sure that the inputs you have fed to your TV are in the correct port.
Check the information titled 'Check the Cables and the Power Supply' if you have not already.
If all else is in order, the issue should lie with the source of the cable channels.
Get in touch with your cable supplier and communicate the issue for error-specific troubleshooting solutions from their end.
And there you have it, a comprehensive guide on everything you need to know on fixing cable channel issues on Toshiba Fire TV.
If you can't get over the issue even after going through with all the methods mentioned above, contact the customer services of Amazon for further assistance.
You may also get in touch with the cable services provider for issues with the cable box.
Alternatively, you could opt for a Digital convertor box for better signal reception. This also happens to be an effective way to connect an Antenna to a TV without coaxial input.
Hopefully, the solutions mentioned in this article have helped you restore your favorite local content.
Have a good day!
Frequently Asked Questions (FAQ)
Is 4K Fire TV faster?
Yes, the latest Fire TV 4K model is much faster than the previous model, upgrading power by 40 percent and the addition of Wi-Fi 6 connectivity.
Why is my Fire TV so slow?
The most common reason for Fire TVs becoming slow is when the storage is overloaded. Apps and addons take up space, and more importantly, run in the background resulting in a slower device. To make your Fire TV faster, it is advisable to uninstall any apps and additional addons that are not in active use.
Does a 4K Firestick work with a non-4 K Fire TV?
Firesticks will work on any TV as long as it features an HDMI port. Although, you may not be able to enjoy the full-fledged experience of 4K streaming.