My Swann DVR receiver has lately been pushing an error code 90 message via the SwannView Link app on my connected smartphone.
Upon further inspection and reading, I came to realize that this issue is not only prevalent on Swann's DVR lineup, but also on some of their security IP cameras.
This got me to write this one-stop troubleshooting guide on how you can fix the issue that triggers your Swann device to push the error 90 error message on your SwannView Link app.
To fix error code 90 on SwannView, check the internet connection and power cycle the Swann device. You could also try updating the SwannView Link app and the device firmware to the latest available version.
What Is Error Code 90 for Swann Devices?
Error code on SwannView indicates a problem with the network. This is an error that is mostly noticed on the DVR lineup of Swann, as well as some IP cameras.
Despite there being no confirmation, Swann users have surmised that mediocre networking chips on Swann devices might be the culprit for most users.
But fortunately, it can be fixed from the user end with a few troubleshooting steps.
Check the Internet Connection
Just like Wyze's Error code 90, there might be a network-related issue with your Swann system, and your internet connection is the first logical location to check.
Being the primary communication channel that exists between the Swann device and the SwannView Link app on your phone, a break in the channel can be cumbersome.
The error code 90 might be the result of your WiFi router or network failing to keep the Swann device always connected.
Check your internet connection properly and make sure that there is internet access.
The best way to go about this is to simply connect your smartphone or laptop to the same network and check if you can access the internet.
If you are facing issues, then the issue is with your internet connection. Contact your internet service provider and get your internet connection checked.
If you have a working internet connection then try rebooting your internet router to reset the WiFi signals.
Try moving your Swann camera and internet router closer to each other for the best signal possible.
Also, make sure to remove any obstacles in between to further improve the stability of the connection.
Power Cycle the Swann Device
A power cycle can do wonders for any electronic device when it comes to fixing hardware-related bugs.
It basically is a reboot for the hardware of the Swann device, that resets all internal charges within the system.
This also clears any misbehaving internal charges from within the system, making sure your Swann device works as intended.
To power cycle your Swann device, follow the steps below:
- Unplug your Swann device from power. If the device uses batteries, remove them.
- Let the Swann device sit idle powered off for about a minute.
- Plug the Swann device back into power.
- Let the Swann device sit idle and powered on for about a minute.
Update the SwannView Link App
It is possible for your SwannView Link app to be sending false alerts.
This can be the result of some push notification bug that might have crept in from a previous update or even an unattended notification log.
Either way, this is not something that can be fixed from the user side, as the SwannView Link app is a closed-source app, and Swann will have to push an update.
But if the issue is properly documented and known by the SwannView Link app developers, they are bound to push a software update to fix the mess.
In such cases, it is best to always stay on the latest available update.
To update your SwannView Link app, follow the steps given below:
- Open the Google Play Store or Apple App Store on your compatible device that has the SwannView Link app installed and set up.
- On the search bar on top, search for the SwannView Link app and tap on the most relevant result that takes you to SwannView Link's official store page.
- If you see an update icon, tap on it to begin the update process. If not, then you probably are on the latest available software version.
The SwannView Link app is also responsible for pushing automatic firmware updates to your Swann device.
Keeping the app updated therefore helps in making sure that your Swann device also stays updated on the latest available firmware.
If the above steps mentioned didn't bring about any meaningful results for you, it is best to contact Swann support for professional help.
They can help you replace your Swann device in case of any manufacturing or network hardware defect.
I hope my article on how you can fix the error code 90 issues with your Swann device has been a helpful read and has aided you with the same.
Have a good day!
Frequently Asked Questions (FAQ)
Is there a subscription fee for using Swann cameras?
Unlike most IP cameras today, Swann does not charge any subscription fee to use their devices and services.
Can Swann cameras be hacked?
Like every electronic device connected to the internet in some shape or form, Swann cameras can potentially be hacked, and vulnerabilities are bound to be found if people go looking for them.