Wacom Supported Tablet Not Found: How To Fix [2023]

Although I am not a digital artist, I have done my fair share of digital strokes and shades with Wacom tablets to notice some annoying bugs at times with the system.

One particular bug I noticed was the 'THE TABLET DRIVER WAS NOT FOUND' error message that popped up, especially when I was switching between computers.

So in order to find a solution for this problem I have searched deep and wide through countless Reddit threads to give you this comprehensive troubleshooting guide.

To fix Wacom supported tablet not found, check if the program files of the computer, that houses the drivers, are in the C: Drive. After checking the hardware basics, restart all Wacom tablet services. If the issue still persists, update the latest drivers. If you noticed the issue after a driver update, roll back to the old driver. As a final step, reinstall the drivers.

Check Wacom Connecting Cables

It's always key to check the basics before placing the blame on the Wacom hardware. This also ensures whether the issue is at their end or at ours.

Depending on your Wacom model, you're going to have different connection configurations. But most newer Wacom tablets come in a plug-and-play fashion.

Make sure they fit snugly. If you are using a third-party cable, make sure its specifications match the requirements set by Wacom for your tablet.

The important thing to first make sure of is whether there is any wear and tear in the cable, as even a little bit of tear can cause issues with information relaying.

If you notice any wear, change the cable immediately. Prioritize getting a cable from Wacom's official store if you are unsure whether your cable will work well.

Check the Ports on Wacom Tablet

Just as important as the cables that relay your stroke information are the terminals at which the information reaches and exits.

These female ports are usually fragile, so the chances of damaging them by accidental application of force or simply by environmental factors are high.

Inspect the ports often and check for visible damage. If you notice any physical deformities, do get them checked out at an authorized service center.

Check Wacom Pen for Wear and Tear

Your Wacom digital pen plays an important factor in being the device that is assisting you with your digital art needs.

But what most don't notice is the general wear and tear of the pen nibs that can cause inaccuracies and sometimes seemingly software bugs within the system.

Since the nibs can be very small, it is hard to notice even if it has been scraped off a bit due to use.

Check your nib for any visible damage. If there is even a small deformation, change the stylus tip with the proprietary tips provided by Wacom.

I have also compiled a list of the best stylus pens to use for your digital art needs.

Restart Wacom Tablet Services

Now that we have established the main underlying issue is not the fault on our end, let's move on to restarting the background running processes of Wacom.

This is the most common fix for this issue, and this resets the driver configuration at Wacom's software end to ensure seamless usage of the tablet.

On Windows

To restart the Wacom Tablet services on a Windows computer, simply follow the following steps:

• Connect the Wacom Tablet.
• From your home screen, open the Run command. You can invoke it by pressing the Windows logo key and R at the same time.
• In the resultant pop-up with a search field, type in services.msc and select OK.
• This opens up the list of services running. Find your Wacom tablet services, right-click on it, and select Restart or Stop/Start.

Wacom services will be under different names. Find and restart either of the following services:

Wacom Professional Service, Wacom Consumer Service, TabletServiceWacom or Touch Keyboard and Handwriting Panel Service

On Mac

To restart the Wacom Tablet services on a Mac, simply follow the following steps:

• Connect the Wacom Tablet.
• Open Activity Monitor.
• At the search bar in the top right corner, search for WacomTabletDriver.
• Select the process and quit the process. If it misbehaves, force quit the process.
• Now to restart the driver, go to the Finder tab.
• Click on Library and select Application Support.
• Click on the resultant Tablet directory and double-click on the WacomTabletDriver file.

This should restart your drivers. Connect your Wacom tablet and check whether you still face issues with the error message 'THE TABLET DRIVER WAS NOT FOUND'.

Update the Wacom Tablet Drivers

Sometimes you might need to manually update the Wacom tablet drivers, which can solve issues that are usually addressed in error popups and user bugs.

To update your Wacom Tablet drivers on Windows, simply follow the following steps:

• Connect the Wacom Tablet.
• In the search bar, type in Device Manager and enter the application.
• Click on the Human Interface Devices tab.
• Right-click on the Wacom Tablet option and select Update Driver from the resultant menu.
• Click on Search automatically for updated driver software to let Windows search and install the drivers.

This will update all your Wacom Tablet drivers. You can also manually update by downloading the driver package from Wacom's website.

Rollback to Previous Wacom Tablet Drivers

If the issue was caused due to a recent driver update, then rolling back to the previous driver can temporarily solve the issue, at least till Wacom addresses the driver issues.

To roll back to the previous Wacom Tablet driver configuration on Windows, simply follow the following steps:

• Connect the Wacom Tablet.
• In the search bar, type in Device Manager and enter the application.
• Click on the Human Interface Devices tab.
• Right-click on the Wacom Tablet option and select Properties from the resultant menu.
• Navigate to the Driver tab and click on Roll Back Driver.

This will reinstall the previous driver package, thus solving your problem temporarily.

Here again, rollback of drivers isn't possible on Mac and you should rely on reinstalling the previous driver package manually.

Delete and Reinstall Wacom Tablet Drivers

This is the ultimate step you can take to completely dish out all bugs and errors that came as a result of your current software driver configurations.

On Windows

To delete and reinstall the Wacom Tablet drivers on Windows, simply follow the following steps:

• Connect the Wacom Tablet.
• In the search bar, type in Device Manager and enter the application.
• Click on the Human Interface Devices tab.
• Right-click on the Wacom Tablet option and select Uninstall device from the resultant menu.
• Follow up on the warning before you delete the driver by marking the Delete the driver software for this device box and clicking on Uninstall.
• Restart your computer. Make sure you are connected to the internet as Windows will automatically seek the latest driver updates for your Wacom tablet.
• If the auto updates fail, go to the Device Manager app again, right-click on your Computer's name at the top, and click on Scan for hardware changes in the resultant menu.
• If it still doesn't work, simply download the update package from Wacom's website and install the driver the same way as mentioned in the Update Driver section.

On Mac

To delete and reinstall the Wacom Tablet drivers on Mac, simply follow the following steps:

• Disconnect the Wacom Tablet.
• Open Finder and navigate to the Wacom Tablet Folder in the Applications tab.
• Open the Wacom Tablet Utility file and click on Uninstall under the Tablet Software section.
• Restart the computer and make sure you are connected to the internet.
• Download the latest driver package from Wacom's website.
• Open the file and follow the steps mentioned by the installation wizard.
• Restart after the installation is complete.
• Reconnect the Wacom Tablet.

This should solve all driver issues with your Wacom digitizer tablet.

Configure the Directory of Program Files in Windows

If your windows program files are installed on a different drive than the Wacom software suite, then the Wacom tablet will have a lot of issues with its functionality.

It is an oversight by Wacom on many older-gen Wacom tablets, where it automatically assumes the program files are installed in the C: drive

This is a very niche issue, as almost all install their program files onto the C: drive. But it is a relevant issue nonetheless.

To fix this issue, simply follow the following steps:

• Connect the Wacom Tablet.
• In the search bar, type in Device Manager and enter the application.
• Click on the Human Interface Devices tab.
• Right-click on the Wacom Tablet option and select Uninstall device from the resultant menu.
• Follow up on the warning before you delete the driver by marking the Delete the driver software for this device box and clicking on Uninstall.
• Go back home and search for Add/Remove programs and enter the application.
• Uninstall all Wacom-related applications from the PC.
• Open Command Line (Admin) or Windows Powershell (admin) by right-clicking on the windows button on the taskbar and selecting the appropriate option.
• Type the following command lines with respect to the location of your Program files.

If your Program files are on the D drive, copy and paste the following command line:

mklink /j "D:\Program Files\Tablet" "C:\Program Files\Tablet"

If your Program files are on the E drive, copy and paste the following command line:

mklink /j "E:\Program Files\Tablet" "C:\Program Files\Tablet"

• Reinstall the latest drivers for the Wacom Tablet from Wacom's website
• Restart Wacom Tablet services from the guide above.
• Restart the computer and plug in the Wacom tablet.

This should solve your issue with the error message ' THE TABLET DRIVER WAS NOT FOUND ' popping up.

Final Thoughts

Wacom's lineup of digitizer tablets is one of the best professional-grade digital artist equipment one can buy.

Aside from the little nitpicking on the software side, like the 'THE TABLET DRIVER WAS NOT FOUND' error message pop-ups, it is very rare to see issues with this series.

I hope my in-depth troubleshooting article on how to fix the Wacom-supported Tablet driver not found error message pop-ups has been a fruitful read.

Have a good day!

Frequently Asked Questions (FAQ)

Can Wacom tablets work on operating systems other than Windows and Mac?

Wacom Intuos and Wacom One series can work with Chromebooks and Android devices provided it supports Type-C USB ports for connectivity.

Do two Wacom Tablets connected to the same computer need different drivers?

Wacom tablet drivers differ with respect to the Wacom tablet model. It is recommended to use one Wacom tablet per computer as different tablet drivers can conflict with each other causing compatibility issues.

Does the Wacom tablet work with Windows 7?

Wacom discontinued its support of 32-bit Windows operating systems. The download files are still on Wacom's website, but future Wacom devices won't be supported.

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