Wyze Cam Motion Sensor Not Working: How to Fix [2023]

Wyze cameras are notorious for frequently having issues with their motion-sensing not working properly.

This problem can range from being the obvious case of simply not detecting motion at all, to even the sensor seemingly refusing to connect and work with the camera.

Facing this exact annoyance myself, I figured I should instead put out this detailed troubleshooting guide on the various issues and fixes to the motion sensor not working.

If your Wyze Cam motion sensor is not working, check and update the Wyze Cam firmware to the latest available version. Power cycle the Wyze cameras and factory reset the Wyze device to ensure that the sensor works as intended. If the issue persists, contact Wyze support.

Upgrade the Wyze Cam to Latest Firmware

Wyze is very frequent with its updates and firmware patches when it comes to fixing important issues from its end.

Since the motion sensor is an integral part of a Wyze camera, if the issues are widespread enough Wyze is ought to push firmware patches soon.

To update the firmware of your Wyze camera to its latest available version, follow the steps below:

• Connect your Wyze device to your Wyze app.

• From the home screen of the Wyze app, tap on the Wyze device you want to update the firmware of.

• Click on the Settings gear option.

• Tap on Device Info.

• Tap on the Firmware version option.

This initiates the automated firmware check process, which connects with the Wyze servers to seek out and install the latest firmware patches according to the device.

Power Cycle the Wyze Camera and Wyze Bridge

A power cycle can do wonders to the hardware of any electronic device, and Wyze cameras are no exception.

A power cycle basically acts as a hardware reboot for your Wyze cameras so that they can refresh and work as intended.

It resets any misbehaving internal charges in the system. It essentially refreshes the internal components of the Wyze camera.

This ensures that the next time the device gets charged up, the charge distribution will be as even as possible according to the hardware specification.

An imbalance of charge within the system can lead to various internal components not working properly, including the motion sensor of the Wyze cam.

In order to perform a proper power cycle on your Wyze camera follow the steps given below:

• Unplug the Wyze camera from its power source, be it a power outlet or batteries.

• Let the device sit idle for about a minute.
• Plug the Wyze camera back into its power source.

This properly power cycles your Wyze camera. It is recommended to do this multiple times for the best results.

Factory Reset the Wyze Camera and Wyze Bridge

If the above steps fail to generate any noticeable improvements in motion-sensing capabilities for your Wyze camera, then the only option is to factory reset.

A factory reset will wipe all data from your Wyze camera and reset its settings back to their factory defaults.

Do note that you might need to link your accounts, including your Wyze accounts in order to use the camera as intended.

Different Wyze camera models are programmed to be reset in various configurations, so make sure you follow the guide below according to your model.

To perform a factory reset on a Wyze Cam v2, follow the steps below:

• If the device has a microSD card inserted, do remove it
• Connect the Wyze device to its power source, by plugging it into the wall socket
• Long press and hold the setup button located on the bottom surface of the device for 20 seconds.
• Wait for a minute till the device initiates the reset process. In rare cases, this can take up to 5 minutes.
• Once the reset process is complete, the device will let you know the same by blinking yellow from the solid yellow led on the device.

This safely resets the Wyze Cam v1 or v2 back to their factory defaults.

To perform a factory reset on a Wyze Pan camera, follow the steps given below:

• If the device has a microSD card inserted, do remove it
• Connect the Wyze device to its power source, by plugging it into the wall socket
• Long press and hold the setup button located on the bottom surface of the device for 10 seconds.
• Wait for a minute till the device initiates the reset process. In rare cases, this can take up to 5 minutes.
• Once the reset process is complete, the device will let you know the same by blinking yellow from the solid yellow led on the device.

This safely resets the Wyze Pan Cameras back to their factory defaults.

To perform a factory reset on a Wyze Cam v3, follow the steps given below:

• If the device has a microSD card inserted, do remove it

• Connect the Wyze device to its power source, by plugging it into the wall socket

• Long press and hold the setup button located on the bottom surface of the device for 10 seconds.

• Wait for a minute till the device initiates the reset process. In rare cases, this can take up to 5 minutes.

• Once the reset process is complete, the device will let you know the same by turning the led on the device red.

This safely resets the Wyze Cam v3 back to its factory defaults.

To perform a factory reset on Wyze Video Doorbell and Wyze Video Doorbell Pro, follow the steps given below:

1. If the device has a microSD card inserted, do remove it
2. Connect the Wyze device to its power source, by plugging it into the wall socket
3. Press the reset button on the backside of the doorbell.

This safely resets your Wyze Video Doorbell or Video Doorbell Pro to its factory defaults.

Final Thoughts

Wyze cameras have been traditionally linked to having constant minor issues in their workings from time to time, thanks to their cost-effective implementation.

But fortunately, almost all the issues can be fixed with a few troubleshooting steps including most cases of the motion sensor failing to trigger with motion.

If you still face issues with your Wyze camera motion sensing after following the above-mentioned steps, then it is best to call Wyze support and ask for a replacement.

I hope my troubleshooting guide on the Wyze motion sensor not working has been a helpful read and has aided you with the same.

Have a good day!

Frequently Asked Questions (FAQ)

What is Error Code 90 for Wyze Cameras?

Error code 90 is notified to the user when the system detects that the Wyze Cam is offline.

What is the detection distance of Wyze Cameras?

Wyze cameras are equipped with a motion sensor capable of detecting motion between 2 ft and 20 ft when mounted at a height of 6 ft from the ground.

Is motion detection a free feature on Wyze Cameras?

Motion detection is a premium feature for Wyze Cameras that are only accessible with a Cam Plus subscription.

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